Compliance Agent
State of Utah
FreshPosted Jan 8
✓ Fresh Listing
Posted: January 12, 2026 (3 days ago)
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Compliance Agent
State of Utah
250 Health & Human Services
Location
Utah, 84129
Salary
$19.79 - $31.41
per hour
Type
Full Time
More Inspection & Compliance jobs →Closes
January 20, 2026More State jobs →
Job Description
Summary
This job involves working for Utah's Office of Recovery Services to establish and enforce child support orders, collect payments from parents, and ensure proper use of public funds for children's care.
You'll handle tasks like verifying owed amounts, preparing court documents, and researching cases while interacting sensitively with families.
It's a great fit for detail-oriented people who are good with computers, enjoy helping others, and can manage multiple tasks in a supportive office environment with standard work hours.
Key Requirements
- Intermediate to advanced computer skills for a tech-driven workplace
- Strong ability to multitask and make quick decisions
- Excellent customer service and communication skills with sensitivity and professionalism
- Experience or ability to contact individuals to secure payments or arrange plans
- Knowledge of interpreting and applying agency policies, laws, and regulations
- Willingness to undergo training on paternity, child support, and enforcement processes
Full Job Description
Are you looking for an opportunity to grow and expand your skills in an interesting and rewarding line of work? If so, this career may be the one for you!
Experience a positive work-life balance, with a Monday through Friday (8am - 5pm) work schedule and excellent benefits!
Contribute to our communities by helping the Utah Office of Recovery Services (ORS) in their mission to promote responsibility, by providing child support services and support for children in care to help ensure parents are financially responsible for their children. ORS also works to help ensure public funds are used appropriately through the efforts of our Bureau of Medical Collections.The hourly rate of pay goes up to $20.31 per hour upon successful completion of a one-year probation period!
Principal Job Duties
We are looking for hard working, ambitious people to:
- Receive extensive training to learn the interesting process to legally establish paternity and child support orders and/or enforce orders by collecting child support and enforcing other provisions within the order.
- Verify and/or correct balances which may be owed, determine appropriate legal action including garnishment, lien, etc.
- Prepare documentation in support of cases presented in court hearings.
- Conduct research to gather evidence, analyze facts, and apply knowledge of the Office of Recovery Services rules, regulations, and policies.
The model candidate for this position is someone who:
- Is proficient in a technologically driven environment with intermediate to advanced computer skills.
- Has an exceptional ability to multi-task and quickly make decisions.
- Has strong customer service and communication skills with an ability to assist people in a manner which shows sensitivity, tact and professionalism, without prejudice or bias.
- Will effectively contact individuals or organizations to secure delinquent payments, and/or make payment arrangements for money owed.
- Is able to interpret, clarify, explain and apply agency policy and procedures, business practices, federal or state laws and regulations
Work with a great team, receive great health and retirement benefits, and paid time off, including 12 paid holidays off per year. Find out more about the benefits that make working for the State of Utah awesome, by clicking here. This is an outstanding opportunity for an outstanding individual!
The Agency
The Office of Recovery Services is a division within the Department of Health and Human Services. To find out more about our division, please click here.
Additional Information
Working Conditions:Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc..Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc.
Special physical demands are not required to perform the work.
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