Public Safety Communications - Supervising Communications Dispatcher (Open and Promotional)
County of San Mateo
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Communications Coordinator
Hennepin County
Sheriff's Office
Location
Minneapolis, Minnesota, 55487
Salary
$70,158.95 - $111,224.12
per year
Type
Full Time
More Communications & Media jobs →Closes
February 11, 2026
Job Description
Summary
This job involves acting as a public information officer for the Hennepin County Sheriff's Office, where you'll create messages for social media, press releases, and other platforms, lead communication strategies, and support public relations efforts.
You'll work closely with teams to handle everything from daily updates to emergency responses, including being available outside regular hours.
It's a great fit for someone with strong writing skills, experience in public relations, and the ability to think strategically under pressure in a fast-paced government setting.
Key Requirements
- Eight or more years of experience in general administrative work, or a combination of education and experience equivalent to a bachelor's degree plus four years of relevant experience
- Strong skills in strategic communication planning and public relations
- Ability to develop and implement communication plans, including media releases and social media content
- Experience serving as a Public Information Officer (PIO) and handling media inquiries
- Capability to work independently with high-level decision-making in complex situations
- Availability for on-call rotation, including evenings, weekends, holidays, and 24/7 emergency response
- Full-time on-site work in Minneapolis with occasional irregular hours
Full Job Description
The Hennepin County Sheriff's Office (HCSO) is seeking a Communications Coordinator to serve as a Public Information Officer (PIO) to craft messages related to a variety of communication platforms, lead communication strategy initiatives, and provide public relations support. This position will also work collaboratively with other members of the Sheriff’s Office and Hennepin County communications teams and report directly to the Communications Director.
This position performs comprehensive communications work of considerable complexity, performs at a high level of strategic planning, and requires significant independent decision-making.
Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit employee referral program.
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Location and hours:
This position will be on-site in downtown Minneapolis located at 350 South 5th Street, Minneapolis, MN 55415. The primary work schedule will be Monday through Friday, 8 a.m. to 4:30 p.m., and will include occasional evenings, holidays and/or weekends. Candidate must be able to take part in an on-call rotation that covers 24 hours/day, 7 days/week, and 365 days/year. Note: This position will be responsible for monitoring and responding to media inquiries outside of regular business hours. New Employee Orientation (NEO) for all new benefit-earning employees is in-person in downtown Minneapolis. Details about NEO will be provided upon hire.
This position will be on-site in downtown Minneapolis located at 350 South 5th Street, Minneapolis, MN 55415. The primary work schedule will be Monday through Friday, 8 a.m. to 4:30 p.m., and will include occasional evenings, holidays and/or weekends. Candidate must be able to take part in an on-call rotation that covers 24 hours/day, 7 days/week, and 365 days/year. Note: This position will be responsible for monitoring and responding to media inquiries outside of regular business hours. New Employee Orientation (NEO) for all new benefit-earning employees is in-person in downtown Minneapolis. Details about NEO will be provided upon hire.
About the position type:
This is a full-time, limited duration (temporary), benefit-earning position expected to last up to two years, with the possibility of extension.
This position is internally classified as an Administrative Assistant, Senior.This is a full-time, limited duration (temporary), benefit-earning position expected to last up to two years, with the possibility of extension.
Click here to view the job classification specification.
In this position, you will:
- Provide strategic communication and public relations support; generate ideas and help determine the best communication strategy and solution.
- Develop and implement communication plans; evaluate communication plan results and make recommendations for future efforts.
- Collaborate with subject matter experts to produce media releases, craft social media communication, and develop key messages for various topics; ensure communication is in accordance with county policy guidelines.
- Serve as a Public Information Officer (PIO) and produce a variety of public information/communication messages.
- Identify gaps in communications, develop/recommend strategies, implement solutions, and present results to management.
- Ensure consistency in messaging and branding that is used in all communications.
- Assist with and provide support for presentations, public meetings, and media interviews, including writing talking points for a variety of events.
- Provide communication assistance during emergencies; collaborate with other agencies on local, statewide, regional, and national emergencies.
Need to have:
- One of the following:
- Eight or more years of experience in general administrative work relating to the management of departmental/organizational operations or in a specialty area appropriate to the position.
- Bachelor's degree in public administration, business administration, or other field appropriate to the position and four years or more of experience in general administrative work relating to the management of departmental/organizational operations or in a specialty area appropriate to the position.
- Note: General administrative work is defined as the administration and/or management of programs, policies, and/or budgets.
- Access to reliable transportation to travel to worksites throughout Hennepin County.
Nice to have:
- Two years or more of professional experience with emphasis on writing.
- Experience:
- Working in news media or public relations.
- Working as a Public Information Officer for a public safety agency.
- With public speaking/presenting.
- Managing content on social media sites.
- Facilitating news conferences.
- Writing and/or preparing reports.
- Knowledge of:
- Principles, ethics, and practices of journalism and public relations.
- Structure and content of the English language.
- Rules and guidelines related to branding.
- Principles of project management.
- Ability to:
- Communicate effectively, both orally and in writing; plan and carry out effective internal and external information programs with limited supervision.
- Establish and maintain effective working relationships.
- Handle multiple tasks and meet deadlines.
- Build relationships and serve as a liaison on behalf of the county; negotiate with others; persuade others.
- Lead projects or work on teams; pay attention to details; assess needs of clients; actively problem solve; enforce brand standards and writing guidelines; summarize large amounts of complex information.
The Hennepin County Sheriff's Office serves the county's 1.2 million residents. State law mandates most of the sheriff's office duties, including managing the county jail, providing security to the district court, and patrolling the waterways in the county.
The Sheriff's Office also runs specialized initiatives like Criminal Information Sharing and Analysis (CISA), Violent Offender Task Force (VOTF), Crime Scene Investigation, Criminal Investigation, Community Outreach and Employee Wellness. The mission of the Hennepin County Sheriff's Office is: Providing quality professional services while building meaningful relationships that are sustainable within our communities, and with our partners, to ensure justice and safety for all.
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align with our mission to serve residents through transformative services that eliminate disparities, eliminate inequities, and create opportunity for all and our vision of a community where all people are healthy, all people are valued, and all people thrive.
Our employees receive a combination of competitive benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (login as Guest).
Hennepin County envisions an organization where our commitment to diversity and the elimination of disparities is fundamental in providing excellent service to our community.
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This posting may be used to fill current and future vacancies.
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Invitations to interview will be based upon an assessment of education and experience.
Final candidates may be required to complete a background check.
If you have any questions, please contact:
Fahad Mansoorfahad.mansoor@hennepin.us
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