Communications Consultant (CC4)

Full Job Description

Our vision is to ensure that “Washington state’s children and youth grow up safe and healthy—thriving physically, emotionally, and academically, nurtured by family and community."

Job Title: Communications Consultant 4 (CC4) Olympia

Location: Thurston County - Olympia, WA (This position is mostly remote with some required in-person obligations.)

Closes: March 23rd, 2026

Salary: $5,271.00 - $7,082.00 Monthly.

Opportunity:

The Department of Children, Youth & Families (DCYF) mission statement is to work alongside Washington’s vulnerable children, youth, and families to foster safety, stability, and better outcomes by strengthening opportunities, connections, and community.

The Communications Consultant 4 (CC4) position supports this mission by delivering clear, timely divisional and agencywide information that helps staff succeed in their roles.

Serving as a liaison between the Communications Team and assigned division portfolios, the CC4 supports a wide range of communication needs.

In partnership with the Director of Internal Communications, the CC4 develops and implements internal communication plans that advance both division-specific priorities and agencywide initiatives.

The CC4 serves as a lead to the Communications Consultant 3 (CC3) in the workgroup.

Some of what you will get to do:

• Communicate the agency’s mission, strategic priorities, and operating principles, and how internal communication can support those goals
• Use a marketing mindset to spot story ideas, pitch ideas, and develop persuasive messaging to support divisional work.
• Meet with division leadership and staff to identify communication needs, build trust, and gather first-hand information to support and promote staff projects and successes.
• Use Communication Plan frameworks to outline how and when information will be shared with target audiences.
• Use communication plan templates to track roles, timelines, dependencies, and deliverables.
• Develop content and share resources that support staff, encourage a positive workplace, and contribute to the agency’s overall success and the well-being of the families we serve.
• Write transparent, inclusive messaging that helps employees at all levels feel informed, connected, and engaged.
• Review webpages, Word docs, PDF and other content for ADA accessibility and compliance.
• Serve as the lead writer/editor for agency reports and other large-scale projects.

Required Qualifications:

Preferred/Desired Qualifications:

• Professional experience in marketing and promotions with a focus on identifying needs, promoting benefits and services, building brands, and fostering engagement opportunities.
• Experience with multimedia and integration of multiple forms of media.
• Experience working within a welfare or human services organization.

How do I apply?

Complete your applicant profile on careers.wa.gov and attach the following documents:

• Current resume detailing experience and education.
• Letter of Interest.

Supplemental Information:

The Department of Children, Youth, and Families (DCYF) is committed to Washington’s children and youth growing up safe, healthy, and thriving.

We invite all candidates to join us in our mission to create a diverse and equitable workplace that reflects the communities we serve.

If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.

The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.

This recruitment may be used to fill multiple vacancies.

If you have any questions pertaining to this recruitment or if you would like to request an accommodation throughout the application/interview process, contact Cole Alford (Talent Acquisition Specialist) at cole.alford@dcyf.wa.gov.

If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at (855)524-5627 or emailsupport@neogov.com.

“Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their DD214 or NGB Form 22, or other verification of military service.

Please blackout (redact) the social security number before attaching any documents. For additional information on Veteran's Preference and guidance on how to determine if you are eligible, click here.

Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at 360-664-1960.