Forms Assistant | Communications Consultant 3 (CC3) Olympia

Full Job Description

Job Class: Forms Assistant | Communications Consultant 3 (CC3)
Location: Olympia, WA - Permanent/Full-Time/Remote
Closes: Saturday, March 21st, 2026
Salary: $4,653.00 - $6,259.00 Monthly


We're looking for a Communications Consultant 3 (Forms Assistant) to join and support DCYF’s Communication team, by designing, developing, and coordinating the production and translation of all agency forms (nearly 6,000 and counting) required by law to comply with accessibility requirements, public disclosure, as well as state and federal mandates for publication.

Mission driven work:
This position will have opportunity to help families across Washington State access services and programs through the design of required forms.

Click here to learn more about DCYF.

The Opportunity:
As a Forms Assistant, your role is pivotal in ensuring that all agency forms are visually appealing, accessible, and consistent with brand standards. The Forms Assistant ensures forms are inclusive of all audiences, meets legal requirements, and aligns with the agency's strategic goals. This position helps strengthen the agency's connection with families and youth to foster safety, stability, and better outcomes. Join a dynamic communications team that is always looking for innovative strategies to educate and inform the public.

Some of what you will get to do:

• Edit content to ensure plain talk.
• Design forms using design software, including Word, Adobe, and Microsoft Forms.
• Produce ADA/accessibility-compliant material using Adobe, PAC, and Braille software.
• Test forms for ADA compliance.
• Archive forms using software like the AppX application.
• Add design features to translated forms for usability.
• Become familiar with ADA requirements, such as WCAG and PDF/UA technical requirements for forms and apply guidance to form creation.

Required Qualifications:

• Equivalent combination of education and experience totaling seven (7) years in English, communications, journalism, humanities, public relations, or related field.

OR

• Bachelor's degree in English, communications, journalism, humanities, public relations, or related field AND three (3) years of writing/editing experience.

In addition to those required qualifications, our ideal applicant will also have some or all of the following:

• Four (4) years or more professional experience in design.
• Bachelor's degree from an accredited college or university in art, graphic design, or related field.
• Previous experience in designing and content editing of forms, documents, or publications.
• Previous demonstrated knowledge of Americans Disability Act (ADA) usability best practices.
• Strong presentation, verbal, visual, and written communication skills; ability to work independently and meet deadlines. Portfolio and samples work.

How do I apply?
Complete your applicant profile and attach the following documents:

• Cover Letter describing how you meet the specific qualifications for this position
• Resume (current/updated) detailing experience and education

To take advantage of Veteran's preference please attach your DD-214, member 4 long-form, or your NGB-22. Please black out your social security number prior to attaching.

Supplemental Information:
The Department of Children, Youth, and Families (DCYF) is committed to Washington’s children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our mission to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.

The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.

The incumbent must successfully complete formal training courses as required by law, policy, and regional requirements within one (1) year of their appointment.

This position is in a bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information: https://wfse.org/.

This recruitment may be used to fill multiple vacancies

Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their DD214 or NGB Form 22, or other verification of military service.

Please blackout (redact) the social security number before attaching any documents. For additional information on Veteran's Preference and guidance on how to determine if you are eligible, click here.

If you have any questions pertaining to this recruitment or if you would like to request an accommodation throughout the application/interview process, contact Veronica Jones (Talent Acquisition Specialist) at veronica.jones@dcyf.wa.gov.

If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at (855) 524-5627 or email support@neogov.com.

Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at (360) 664-1960.

2026-01742