Clerical Positions

Full Job Description

St. Louis County has a variety of clerical positions working in each of our departments. Each position is different but all are critical to serving citizens in their own unique way. These positions staff offices geographically located throughout St. Louis County. While most of our vacancies are for full-time positions, opportunities for part-time or on-call vacancies may occur as well. We are looking for candidates who are dedicated to "Service with Purpose" and possess excellent office and customer service skills.

We are currently accepting applications to establish an eligible list to fill current and future vacancies.

Clerical positions work within the following job classifications and pay ranges:

• Office Services Representative - starting salary range, $15.00 - $18.00 hourly
• Office Services Specialist - starting salary range, $16.00 - $19.00 hourly
• Secretary - starting salary range, $15.00 - $18.00 hourly

Requirements

While each position is different, some general duties include:

Office Services Representative:
Providing customer service in person, by telephone, and email.
Utilizing various software applications to perform word processing, data entry, and spreadsheet functions.
Preparing and maintaining computerized reports.
Receiving, sorting, and distributing incoming mail.
Reviewing documents and correspondence for accuracy and completion.
Sorting and filing documents as necessary.
Performing related work as necessary.

Office Services Specialist:
Interpreting, verifying, updating, recording, and processing information and documents based on a technical knowledge of the unit's operation and relevant policies, statutes, ordinances, and codes.
Issuing and approving application for permits, licenses, or bonds.
Interacting with the general public and County Department contacts.
Providing technical assistance and guidance to employees and the general public.
Performing related work as necessary.

Secretary:
Performing a variety of administrative work by providing clerical support to a manager or work unit.
Preparing memos, correspondence, forms, charts, tables, and technical and/or confidential reports and summaries.
Receiving and screening incoming calls, answering and processing inquiries or referring calls to the appropriate individual.
Greeting visitors, ascertaining the nature of business and answering inquiries or referring to the appropriate individual.
Scheduling, coordinating, and confirming appointments, services, meetings, and travel arrangements.
Posting invoices, preparing requisitions, and assisting with budget preparation and monitoring.
Performing related work as necessary.

Qualifications

Candidates must meet the minimum qualifications for each job classification in which they are interested.

Qualifications are as follows:

• Office Services Representative candidates must possess a high school diploma or equivalent preferably including some customer service experience.
• Office Services Specialist, Secretary, and Senior Property Tax Freeze Specialist candidates must possess three years' relevant work experience.

For all positions, education may be considered in lieu of experience.

Additional Information

SELECTION AND APPOINTMENT: A selection committee will evaluate the qualifications of each applicant which will include recentness and appropriateness of the applicant's education and experience, answers to the supplemental questions, results of employment references investigated and any other appropriate information available. The selection committee will admit to the interview only those persons who possess the most job related qualifications and may establish admittance criteria beyond the minimum qualifications stated above.

Responses provided to the interview questions listed under the Supplemental Question heading of this posting will comprise 100% of the applicant's earned grade. A candidate must earn a qualifying grade of 70 or more on the interview to be eligible for appointment. Once questions are scored, an email will be sent to the address on file with instructions on how to complete and submit a Conviction Questionnaire. Candidates have 3 days to complete the required questionnaire.

The five top ranking candidates, based on the final grade, will be certified to the Department Director/Appointing Authority who will make the final decision.

All applicants conditionally offered a merit position will be required to submit to urinalysis to screen for illegal drug use prior to appointment. Screening will be performed by a reputable clinical laboratory. The cost of screening will be covered by the County.

HOW TO APPLY: Applicants interested in applying for this position should visit our website at www.governmentjobs.com/careers/stlouis. We only accept On-line applications.

EQUAL EMPLOYMENT OPPORTUNITY POLICY: The policy of the Civil Service Commission of St. Louis County is to support fair and equitable employment opportunities for all persons regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, veterans' status or political affiliation. Call the Division of Personnel at (314) 615-5429 for more information on this policy.
St. Louis County
Division of Personnel, 7th Floor
Clayton, MO 63105
(314) 615-5429
Relay MO 711 or 800-735-2966
An Equal Opportunity Employer
Fax: (314) 615-7703
www.stlouiscountymo.gov