Clerical Assistant 2

Full Job Description

The Department of Corrections, Bureau of Correctional Industries is seeking an organized, positive individual to provide clerical support within the Customer Service Department at our facility. If you are a dedicated individual with a positive attitude, organized, and detail oriented, as well as having a strong interest in clerical work, this may be the position for you.

We offer a competitive salary and state benefits including health insurance, dental, vision, as well as life insurance coverage. We also have an excellent vacation, sick and holiday package, as well as a retirement plan.

If you have the required experience and are looking to start an exciting career, the Department of Corrections wants to hear from you! Apply today to join our dedicated team!

Requirements

As a Clerical Assistant 2, you will be providing support in the Customer Service Department performing duties to include but not limited to some of the following; communicating with customers or potential customers and researching inquiries, shortages, over shipments, pricing, status checks, etc. to aid in the resolution of customer service calls. In addition, you will be editing, reviewing, proofing and preparing all orders electronically so they can be made available to the Pennsylvania Correctional Industries plants. You will also assist in managing and maintaining customer records within SAP to keep information current and provide guidance to new employees pertaining to product knowledge, shop orders, invoices, and order entry in the Sales & Distribution/SAP System. This position will also assist the CI Sales Representatives and Sales & Marketing Manager with special projects as needed.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week.
• Work hours are 8:00am to 4:00pm, Monday-Friday, with a 30-minute lunch.
• Free parking at this facility.

Telework: You may have the opportunity to work from home (telework) part-time, up to 2 days per week.

In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.

If you are unable to telework, you will have the option to report to the headquarters office in Camp Hill, PA. Telework arrangements are subject to change.

Additional details may be provided during the interview.

• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,108 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

QUALIFICATIONS
Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Additional Requirements:

• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.

Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.