Clerical Assistant 2 (DOT, District 1 Employees Only)

Full Job Description

The Department of Transportation is searching for a Clerical Assistant 2. This position provides technical and administrative support to the Regional Traffic Management Center (RTMC) Operator. The Clerical Assistant 2 performs a wide range of tasks requiring independent judgment, knowledge of RTMC operations, and the ability to coordinate administrative activities in support of traffic operations.

If this sounds interesting to you, apply today and join our team!

Requirements

As a Clerical Assistant 2, you will monitor real-time traffic conditions using closed-circuit television (CCTV), detection systems, weather monitoring tools, law enforcement communications, and other resources. You will receive, verify, and assess traffic incidents, roadway hazards, weather events, and planned/unplanned lane restrictions and determine incident severity and appropriate response actions in accordance with established protocols and standard operating procedures. Additionally, you will initiate and coordinate incident response activities with county maintenance, Pennsylvania State Police (PSP), and other stakeholders.

Work Schedule and Additional Information:

• Full-time employment.
• Work hours are 10:00 AM to 6:00 PM, Monday - Friday, with 30-minute lunch (2:30 -3:30 PM).
  • This shift will be staggered with another at 6:00 AM to 2:00 PM
• Telework: You will not have the option to telework in this position.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,108 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

Organization or Location Restrictions:

• This posting is restricted to Department of Transportation, District 1 employees only.

QUALIFICATIONS
Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title); or
• Graduation from high school; or
• An equivalent combination of experience and training.
  
  

Additional Requirements:

• You must be able to perform essential job functions.
  
  

Preferred Requirements:

• Experience in an emergency dispatch center, handling communications and emergency calls.
• Experience with the operation and/or maintenance of Intelligent Transportation Systems such as CCTV, weather monitoring, digital messaging, or other ITS devices.
• Experience working with NWS, NOAA, 911, local/state police, and municipal fire/EMS or any other Transportation Agency.

This position is subject to the provisions of a collective bargaining agreement or memorandum of understanding.

Legal Requirements:

• You must pass a background investigation.
  
  

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.

Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only.

Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
  
  

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