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Posted: February 18, 2026 (2 days ago)

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Clerical Assistant 2

Commonwealth of Pennsylvania

Department of Labor & Industry

Fresh

Location

Pennsylvania, 17120

Salary

$36,108 - $53,105

per year

Closes

February 28, 2026

Job Description

Summary

This job involves handling daily mail, preparing and mailing policy documents, updating insurance policies using a computer system, and managing reports and correspondence related to workers' compensation ratings.

It's a good fit for someone who is organized, pays close attention to details, and enjoys routine clerical tasks in an office setting.

Ideal candidates are reliable team players with basic administrative experience looking for a stable government role.

Key Requirements

  • Six months as a Clerical Assistant 1 or equivalent experience, high school graduation, or an equivalent combination of experience and training
  • Ability to review, sort, and distribute daily mail
  • Proficiency in preparing policy packets and related documents for mailing
  • Daily use of the SMART System to update and change insurance policies
  • Handling correspondence with PCRB and CMCRB, including responding to disapproval letters and notifications
  • Reviewing monthly and weekly reports from other bureaus and preparing weekly reports as needed
  • Strong written and verbal communication skills, professionalism, and problem-solving abilities (preferred)

Full Job Description

The PA Department of Labor & Industry has a vacancy in the State Workers Insurance Fund Underwriting Division for a Clerical Assistant 2.

If you are energetic, efficient, and detail oriented, and have an interest in the clerical field, this may be the perfect fit for you! Apply today to join our dedicated team of professionals!
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Requirements

The Clerical Assistant 2 in this position will be responsible for reviewing, sorting, and distribution of the daily mail, as well as preparing policy packets and other policy-related information for mailing to policyholders and brokers/agents. You will utilizes the SMART System on a daily basis, making the necessary changes and updates to policies, as required by policyholders, brokers/agents, and Pennsylvania Compensation Rating Bureau (PCRB) and Coal Mining Compensation Rating Bureau (CMCRB) correspondence. Handles and responds to PCRB and CMCRB regarding disapproval letters, including illegal classification combinations, policy experience modifications, and anniversary rating dates, providing notification to other departments of status, when appropriate. Reviews monthly and weekly reports from other Bureaus regarding policy updates, and prepares weekly reports as needed.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:
  • Full-time employment, 37.5 hours per week.
  • Work hours are 8:00am to 4:00pm, Monday thru Friday with a 30-minute lunch.
  • Telework: This position may be eligible to telework part time. Specific details of the telework schedule will be discussed during the interview process.

    In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.

    If you are unable to telework, you will have the option to report to the headquarters office in Scranton, Pennsylvania. The ability to telework is subject to change at any time.

    Additional details may be provided during the interview.

  • Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,108 (before taxes).
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

QUALIFICATIONS
Minimum Experience and Training Requirements:
  • Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
  • Graduation from high school; or
  • An equivalent combination of experience and training.

Additional Requirements:
  • You must be able to perform essential job functions.

Preferred Qualification (not required):
  • You must demonstrate the ability to adhere to the values and ethics of the Department of Labor and Industry.
  • You must demonstrate the ability to work with professionalism, discretion, and good work ethic.
  • You must have solid written and verbal communication skills.
  • You must show initiative and problem-solving skills.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.

Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position.

  • Veterans:
    • Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.


    Telecommunications Relay Service (TRS):
    • 711 (hearing and speech disabilities or other individuals).

    If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

    The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

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    Posted on NEOGOV: 2/18/2026 | Added to FreshGovJobs: 2/18/2026

    Source: NEOGOV | ID: neogov-pabureau-5235564