Mission Support Specialist (Workforce Management)
Customs and Border Protection
Posted: April 15, 2026 (0 days ago)
This job was posted recently. Fresh listings typically have less competition.
Customs and Border Protection
Department of Homeland Security
Location
Northern Mariana Islands
Salary
$40,736 - $59,031
per year
Type
Full-Time
More Maintenance & Trades jobs →Closes
Base salary range: $33,878 - $44,042
Typical requirements: 1 year specialized experience. Bachelor's degree.
Note: Actual salary includes locality pay (15-40%+ depending on location).
This job as a CBP Technician involves supporting border security by operating scanning equipment, examining cargo and packages, and entering data into systems to ensure compliance with laws on trade, travel, and smuggling prevention.
It's a hands-on role in a government agency focused on protecting the nation from threats like terrorism and illegal migration.
A good fit would be someone detail-oriented with administrative experience or a relevant degree, who thrives in a structured environment and values public service.
U.S.
Customs & Border Protection (CBP): Securing America's Borders Discover a challenging and rewarding career with the sole organization responsible for securing the nation's borders from terrorism, human/drug smuggling, illegal migration, agricultural pests, and enforcing legitimate travel and trade.
CBP employees demonstrate the highest level of commitment to exemplify the core values of Vigilance, Service to Country and Integrity.
Learn more at https://www.cbp.gov/about Qualifications must be met by the closing date of this announcement.
You qualify for the GS-5 grade level if you possess one of the following: experience, education or a combination of both.
Experience: One year of specialized experience equivalent to at least the next lower grade level (e.g., GS-4), performing duties such as: Maintaining and preparing files, records, and correspondence Entering data into automated systems Collecting fees for applications and/or services, reconciling accounts, or billing OR Education Substitution: A conferred bachelor's degree or successful completion of a full 4-year course of study in any field leading to a bachelor's degree from an accredited business school, secretarial or technical school, junior college, college or university; OR Combining Experience and Education: A combination of specialized experience AND successfully completed education.
Only education in excess of the first 60 semester hours or 90 quarter hours (i.e., beyond the second year) is creditable to combine with experience to meet the requirements.
You qualify for the GS-6 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level (e.g., GS-5), performing duties such as: Evaluating programs or individuals to ensure compliance with the established rules through audits, reviews, or inspections Conducting searches of records and automated systems to obtain information Reviewing documents for completeness, accuracy, and compliance with laws, policies, rules and regulations Collecting information and maintaining records such as daily findings, results, procedures, actions-taken, accomplishments, etc.
Note: There is no education substitution for the GS-6 grade level. More information on the CBP Tech qualification standard is located here.
National Service Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience. Major Duties:
Being a CBP Technician makes you a valuable member of U.S. Customs and Border Protection (CBP).
Typical assignments include: Operating scanning equipment to review contents of packages; Examining cargo and merchandise; applying appropriate tariff number, value, and rate of duty and tax to merchandise; Reviewing declarations and cargo manifests for completeness and compliance with applicable regulations; Coordinating and processing of data (e.g., permits, entries, declarations) into various automated systems; More information on CBP Technician specialized experience is listed in the Qualifications section of this announcement.
Salary: Selections from this announcement will be at the GS-5 or GS-6 grade levels with promotion potential to GS-7 and GS-8. Promotions are not guaranteed and are at the discretion of the agency.
Your pay will be determined after you successfully complete all pre-employment processes.
Pay rates are based on the 2026 OPM Salary Tables - these tables do not take into consideration any potential overtime earnings, recruitment incentives, location incentives or yearly cost of living increases.
Duty Location: You will be asked to select your preferred location for one of the following mission critical locations: San Ysidro and San Francisco, CA; Hartford, CT; Honolulu, HI; Baton Rouge, LA; Calais, Coburn Gore, Houlton, Jackman, and Madawaska, ME; Boston, MA; International Falls, MN; Gulfport, MS; Sweetgrass, MT; Alexandria Bay, Buffalo, Champlain, and Rochester, NY; Pembina and Portal, ND; Portland, OR; Providence, RI; Memphis, TN; Del Rio, Eagle Pass, and Presidio, TX; Derby Line, Highgate Springs, and Norton, VT; Blaine and Sumas, WA.
NOTE: The above preference locations are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a duty location in another geographic location within the United States.
Locations offered at the time of your final offer are based on operational and mission requirements as determined by the CBP Office of Field Operations.
Bargaining Unit: This position is covered under the National Treasury Employees Union (NTEU).
For more information, please visit https://www.nteu.org/who-we-are/what-we-do Shift Work: You will be required to perform work on a shift and rotational basis.
Overtime: Overtime will not be regularly scheduled; however, you must be available to work overtime on an unscheduled basis in excess of the 40-hour work week.
Check your resume before applying to catch common mistakes