CASA Program Coordinator

Full Job Description

Join our Human Services Court Appointed Special Advocate (CASA) Division!

The Snohomish County Office of the Court Appointed Special Advocate (CASA) is seeking a dynamic and dedicated individual to fill the position of Program Coordinator and will be creating a registry for this position.

As a CASA Program Coordinator, you will play a vital role in recruiting and supporting quality volunteer advocates for abused, neglected, and abandoned children within the juvenile dependency court system.

Position requires evening and weekend work. It is not available for remote or hybrid work schedules.

Responsibilities

• Ongoing public relations work
• Represent Snohomish County CASA at community outreach events
• Create and contribute content for CASA Division recruitment campaigns and digital communications
• Draft internal and external communications to enhance program visibility
• Develop and implement projects for volunteer recruitment
• Spearhead projects focused on enhancing volunteer retention
• Lead special projects and events to benefit the children and families we serve
• Train current and prospective volunteers

Key Qualifications

The successful candidate for this role will possess the following:

• Ability to thrive in a dynamic work environment with tasks that vary each day
• Strong capability to work independently and collaboratively as part of a team
• Experience in community outreach and recruitment campaigns
• Flexible schedule to meet CASA Division business needs
• Passion for child advocacy, family preservation, and the CASA mission
• Creative thinking

**This position will initially focus on volunteer recruitment and community outreach to support the growth of our CASA volunteer network.

As our volunteer base expands and pending continued funding beyond 2026, this position may transition to providing direct oversight and support to assigned CASA volunteers.

Candidates should be prepared for either focus area.**

This is a project-based position funded through 2026 with the potential for continued funding beyond 2026.

Job offers are contingent on successful completion of reference and background checks. Snohomish County will not sponsor or take over sponsorship of an employment visa for this opportunity. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work
in the United States.

Snohomish County Human Services strives to be an equitable and trauma-informed department. Our department believes every interaction, procedure, and policy provides an opportunity to build a pathway toward a more resilient and restorative Snohomish County.

Please reach out to Joeann Turck at joe.turck@snoco.org with any questions regarding this posting.

Requirements

STATEMENT OF ESSENTIAL JOB DUTIES

Provide oversight, guidance, and support to a full caseload of court appointed special advocate (CASA) volunteers as assigned by the division supervisor.

Provide case management, direction, facilitate communication between parties, and follow through with daily activities of volunteers as required by division policy, procedure, standards, and best practice.

Participate with interviewing, screening, and monthly training of prospective applicants for the volunteer position. May assist in the development of pre-service training curriculum localized to Snohomish County as an enhancement to the overall national approved training.

Develop and facilitate continuing education trainings as assigned by the division supervisor. Creates and monitors individualized training plans for volunteers to assure they are in compliance with required annual CE hours.

Plan, execute and lead community outreach events, recruitment campaigns and fundraising initiatives.

Develop, coordinate, implement, and lead seasonal projects, program initiatives, networking groups, and volunteer appreciation events. Serve as an ambassador of the Division at all community events as directed by the division supervisor.

Maintain accurate records, enter timely case notes, and perform audits of case files; assures compliance with all court reports, records management, case confidentiality, and data entry. Follows Division policy and procedure for all required tasks and responsibilities.

Promote equity and inclusion in all areas of programming, operations, recruitment materials, continuing education, retention events, and special projects.

Serve as guardian ad litem to a full caseload of children involved in the juvenile dependency court system as directed by the division supervisor.

Conducts ongoing review of documents, records, and interviews with relevant parties.

Prepares court reports, visits children in-person, attends court hearings, provides testimony, makes recommendations, monitors implementation of service plans, informs the court of developments in the case.

Serve as a liaison between volunteers and professionals involved in cases, facilitating communication, scheduling meetings, requesting and gathering documents and responding to crisis situations.

Perform other job-related duties as assigned by division supervisor.

Qualifications

• Bachelor's degree in psychology, sociology, social work, human services, marketing, public/community relations, communications, or closely related field.
• Two (2) years of experience in social work, child welfare, counseling, interviewing, crisis intervention, marketing, development, or communications; or any equivalent combination of training and/or experience.
• Must pass job related tests.

PREFERRED QUALIFICATIONS

• Experience engaging with volunteers preferred.
• Experience working directly with youth and families impacted by abuse, neglect, incarceration, the child welfare system, or the criminal justice system preferred.
• Bilingual in Spanish and English preferred.

SPECIAL REQUIREMENTS

• Valid driver’s license required for employment.
• Must successfully pass a criminal background investigation upon employment and every year thereafter in addition to reference verification.
  
  

Additional Information

KNOWLEDGE AND ABILITIES

Knowledge of:

• Child welfare and the juvenile dependency system.
• Racial and ethnic disparities in the child welfare/dependency arena and contributing factors.
• Basic interviewing, assessment, and counseling techniques.
• Child development and family dynamics.
• Trends in the social services arena, including trauma-informed care and trust based relational intervention (TBRI).

Ability to:

• Work flexible hours, including evenings and weekends.
• Effectively train, coordinate, and evaluate the work of volunteers.
• Relate to and communicate with individuals of diverse backgrounds.
• Establish and maintain rapport with volunteers, guiding them toward positive goals.
• Respond effectively in crisis and emergency situations.
• Express ideas and recommendations clearly and effectively, both orally and in writing.
• Establish and maintain effective work relationships with various stakeholders.
• Exercise initiative and judgment within the scope of assigned authority.
• Manage projects from beginning to end in a timely manner.
• Read, interpret, and apply work-related laws, rules, and regulations.

SUPERVISION
The employee reports to the Division Supervisor or other administrative superior as assigned. The work is performed with considerable independence in accordance with established policies and procedures.

WORKING CONDITIONS
The work is performed in the usual office environment. Evenings and weekend work is required.