WORKSOURCE SPECIALIST 3-Dual Language/English/Spanish

Full Job Description

This is a Dual Language Opportunity-You must be able to communicate effectively in ENGLISH and SPANISH—in person, over the phone, and in writing.

The ideal candidate is someone who creates a welcoming, inclusive experience for every customer and communicates clearly in both English and Spanish.

They will bring strong customer service skills, solid technical ability, and a positive, adaptable approach when handling fast-changing or challenging situations.

They are ready to support all WorkSource services, assist both job seekers and employers, and represent the agency with professionalism while helping connect people to meaningful employment opportunities.

Requirements

This position will support all WorkSource lines of business and is capable and ready to serve all WorkSource customers individually or in groups.

The incumbent will provide direct services to jobseekers and employers both inside the WorkSource office and while conducting outreach in the community.

This position will represent the agency in providing integrated services to all customers. This position directly supports the mission of ESD by partnering to connect employers and job seekers.

Some of your daily tasks may include, but are not limited to:

To request a detailed position description, click here.

Qualifications

Option 1:

One year as a WorkSource Specialist 2 or equivalent class within the Employment Security Department, or another state's Employment Security agency.

Option 2:

A bachelor’s degree and two years of relevant experience in workforce development, social or human resource services, public relations, or public contact work, such as: unemployment insurance, social services, human resource services, education, benefits programs, insurance claims, law enforcement and banking.

Option 3:

A combination of education and/or relevant experience.

AND

Must be able to communicate effectively in person, via telephone and in writing in English and Spanish.

Required Equity Competencies:

Required Experience Includes:

Additional Requirement of Employment:

Must be able to pass Unemployment Insurance (UI) & Paid Family and Medical Leave (PFML) claim and fraud check.

Submit only the required documents as noted below and ensure all Personal Identifying Information (PII) such as Social Security numbers etc... are edited out of your materials for privacy.

Please submit your Cover Letter, and Resume with your Online Application through the "Add Attachments" field.

A resume will not substitute for the "work experience" section of the application or vice versa.

Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete and may not be considered.

Any documents uploaded through this platform will be securely transmitted electronically to support application review.

Additional Information

Our agency's mission and values drive every decision that we make, determine how we interact with others, and are at the core of who we are.

Our values are Belonging, Love, Equity, Stewardship, and Access.

We understand that a work environment that respects your work/life balance is key; that's why many of our positions are eligible for flexible work schedules and teleworking opportunities.

Through support, value, and trust, our employees are empowered to grow and develop into their best self.

Opportunity for All:

We strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity.

Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.

The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.

If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact Cheyenne Pernites-cheyenne.pernites@esd.wa.gov; or 253-593-7327 or the Talent Acquisition Team, or Washington Relay Service 711, prior to the recruitment closing .If you are having technical difficulties creating, accessing, or completing your application, please contact careershelp@des.wa.gov or (360) 664-1960 or toll free (877) 664-1960, Washington Relay 711.

**This Organization Participates in E-Verify**