Business Analyst 1

Full Job Description

The Department of Transportation is actively looking to hire a Business Analyst 1 to join their team. This role involves a range of technical analysis responsibilities aimed at maintaining the integrity of the Driver and Vehicle Services (DVS) Systems and their associated subsystems. The primary objective is to ensure these systems operate effectively to fulfill the operational requirements of the department. The successful candidate will collaborate closely with both IT programming personnel and business staff to implement system modifications as requested by the DVS management team. This position is under the supervision of a Business Analyst 2 within the Driver Vehicle Services Program Management Office (DVS PMO) Business Application Services Division. If you are interested in this opportunity, we encourage you to apply now!

Requirements

In this position, you will engage in moderately complex analytical tasks that pertain to the development, modification, and functionality of Driver Licensing and Motor Vehicle systems.

Your responsibilities will include documenting necessary process changes to enhance business operations, which will involve scheduling and facilitating business meetings, drafting Business Requirement documents, and identifying essential business needs.

The role encompasses a variety of analytical functions related to the support and maintenance of electronic data processing methods across multiple applications, such as the Drivers Licensing and Credentialing Systems (DL&C), the Commonwealth Automated Registration and Titling System (CARATS), and the Modernized Vehicle and Driver’s License Systems (MVDLS), among others.

You will also be tasked with developing testing plans and scripts in relation to system enhancements, new projects, legislative changes, or defect resolutions to ensure that business requirements are met and that systems operate effectively.

Additionally, you will participate in the planning, execution, and evaluation of testing activities, analyzing the outcomes of testing scripts and preparing reports that document any discrepancies or deviations from expected results.

Effective communication, both verbal and written, will be essential as you interact with external management personnel from the Bureau of Solutions Management (BSM) and the Bureau of Infrastructure and Operations (BIO), contractors such as Application Management Services (AMS), and various internal and external business partners, including product vendors like Idemia and RL Polk.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
• May be required to work when a full-day and/or partial-day office closing is authorized. To include but not limited to: early dismissals for inclement weather; the day before holidays; special holiday closings.

Telework: You may have the opportunity to work from home (telework) part-time, after successful completion of training period.

In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.

If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time.

Additional details may be provided during the interview.

• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

QUALIFICATIONS

Minimum Experience and Training Requirements:

• A bachelor’s degree; or
• An equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
  
• You must be able to perform essential job functions.

Legal Requirements:

• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.

Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.

The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.

The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.

Additional Information

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.