Behavioral Health Inspection & Investigation (HSC 4) DOH8789

Full Job Description

This is a home-based full-time, permanent Health Services Consultant 4 (HSC 4) position located in the Office of Health Systems Oversight within the Health Systems Quality Assurance Division requiring field work/travel.

Join our team where your expertise in conducting non-clinical inspections and investigations for select health care facilities will support the Department’s mission to work with others to protect and improve the health of people in the state of Washington.

As a key member of the Behavioral Health Investigation team, you will conduct on-site and off-site inspections and investigations in multiple geographic areas within Washington State to determine compliance with state and federal health and safety standards and regulations in public and privately-owned behavioral health providers or programs applying professional judgement, skills, and technical knowledge.

Office of Health Systems Oversight (OHSO) supports the department’s mission by contributing to safe care for Washingtonians by providing oversight of state-licensed and federally regulated clinical and behavioral health entities, and by ensuring they meet applicable standards.

We achieve this through timely, comprehensive, consistent, and fair inspections, investigations, providing reports that identify areas of non-compliance with existing regulations and, when required, initiate enforcement action to protect the public.

Apply today and contribute to this strong foundation of Washington’s public health system!

Key Responsibilities Include

• Lead and direct initial and routine inspections and/or complaint investigation coordination of assigned facilities in the direction of the supervisor.
• Develop an overall approach and create an inspection or investigation plan by gathering information on past inspections, complaints, current laws and rules, team member/co-worker input for planning and organizing inspection or investigation processes.
• Collect information by interviewing staff, residents, family members or representatives, providers, agency/facility personnel, other interested or affected parties, and review documents, policies, and procedures.
• Observe and evaluate the health care facility or agency treatment program as well as operation of facility health and safety activities during inspections and investigations for compliance with health and safety standards.
• Use environmental measurement instruments to collect information about the facility and observe environments for safety hazards including slip hazards, air quality, and hygiene, infection control, food safety, and physical environment.
• Review policies and procedures to evaluate the regulated health care facility or program compliance with laws, rules, and regulations.
• Review health care facility staff or personnel records to evaluate compliance with required personnel requirements.
• Identify findings in state and federal inspections and investigations to compile and prepare necessary documentation of deficiencies or violations in support of proposed corrective or legal action.
• Serve as primary point of contact with the facility representative and Office of Health Systems Oversight management during an inspection or investigation.

Why Join Us?

• Impactful Work: Ensure facilities and programs meet established health and safety standards and regulatory requirements.
• Collaborative Environment: Coordinate with other state agencies, federal agencies, environmental and public health programs, and organizations.
• Growth Opportunities: Provide expert-level support and guidance for Health Service Consultant Inspectors and Investigators and for general inquiries by customers or interested parties.

Ready to make a difference? Apply now and become a part of a mission-driven team dedicated to patient safety!

Location and Flexibility

This position is available to applicants residing anywhere in Washington State.

While the official duty station is homebased, you’ll be expected to perform work activities in the field in communities in multiple geographic areas within Washington State 55% of the time.

When not traveling for work, the incumbent may work from home, from a DOH facility, or work remotely from an alternate location.

Required Qualifications

You must meet ONE of the options provided and any additional criteria listed. Experience may have been gained through paid or unpaid activities. Please ensure any relevant experience defined below is outlined in your cover letter, resume, and/or applicant profile.

Option 1: Six (6) years of experience in applying state and federal health and safety standards and regulations in a survey, inspection, investigation, auditing, or accreditation environment, or experience working in law, criminal justice, law enforcement, or public safety, social work, social science, counseling, public or private sector health-related industry, or other related field.

Option 2: A bachelor’s degree or higher in law, criminal justice, law enforcement or public safety, social work, social science, counseling, public health, health care administration, or other related field.

And two (2) or more years of experience in applying state and federal health and safety standards and regulations in a survey, inspection, investigation, auditing, or accreditation environment or in a public or private sector health-related industry, or other related field.

After a conditional offer of employment, a criminal history background check will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.

As well as the following knowledge, skills, abilities, and competencies:

Preferred/Desired Qualifications

Benefits and Lifestyle

We prioritize your work-life balance and offer one of the most competitive benefits packages nationwide, tailored to support your lifestyle. Discover more about "Why DOH" by visiting Work@Health.

We are the Washington State Department of Health (DOH)

At DOH, we safeguard public health in an ever-evolving world.

Through collaboration with local health jurisdictions and state, federal, and private partners, our programs, and services impact every Washingtonian and visitor daily.

We're driven by Equity, Innovation, and Engagement, as outlined in our Transformational Plan for the future of Washington health.

Conditions of Employment:

This position is covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.

The duties of this position may require the incumbent to complete an identity verification/validation process to gain authorized access to a Center for Medicare & Medicaid Services system to perform the essential functions of the position.

This verification/validation process may require the incumbent to provide government-issued identification, current photo/image, and social security number, and credit report.

I am prepared, with or without accommodation, to do the following:

APPLICATION DIRECTIONS:

To apply, click "Apply" and complete the application. Attach your resume, and cover letter.

In your Applicant Profile, include at least three professional references (including a supervisor, a peer, and someone you’ve supervised or led, if applicable).

Please do not include private information such as social security number or year of birth.

Make sure to document your years of experience, skills, and abilities as listed in the qualifications section of this job posting.

Attach only the following:

Veterans Preference: Applicants wishing to claim Veterans Preference must attach a copy of their DD-214 (Member 4 copy), NGB 22, or a signed verification of service letter from the United States Department of Veterans Affairs to their application.

Please remove or cover any personally identifiable data such as social security numbers and birth year

Do not include or attach the following – these documents will not be reviewed:

Equity, Diversity, and Inclusion: We regard diversity as the foundation of our strength, recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve.

DOH is an equal-opportunity employer.

We prohibit discrimination based on race/ethnicity/color, creed, sex, pregnancy, age, religion, national origin, marital status, the presence or perception of a disability, veteran’s status, military status, genetic information, sexual orientation, gender expression, or gender identity.

Questions and Accommodations: If you have questions, need assistance with the application process, require an accommodation, or would like to request this posting in an alternative format, please contact Kristina Cox at employment@doh.wa.gov and reference DOH8789.

Technical Support: Reach out to NEOGOV directly at 1-855-524-5627 for technical support and login issues.

Additional Information

This recruitment may be used to fill positions of the same job classification across the agency. Once all the position(s) from the recruitment are filled, the candidate pool may be used to fill additional open positions for the next sixty (60) days.

Only applicants who follow the directions and complete the Application Process in full will have their responses reviewed for consideration.

Experience and education selected, listed, or detailed in the Supplemental Questions must be verifiable on the submitted applicant profile.