(Auraria) Community Service Officer I

Auraria Campus is more than just a place of learning—it's a vibrant community where history, culture, education, and urban life intersect.

At the Auraria Campus Police Department (ACPD), we are dedicated to making a meaningful difference in the lives of students, faculty, staff, and the campus community.

Through community policing, we emphasize proactive problem solving empowering our officers to engage with our community, build relationships, and make a positive impact.

Our outreach initiatives, such as hosting engagement sessions with students, the annual ACPD-sponsored petting zoo, BBQ with a Badge, and Cocoa with a Cop, reflect our commitment to fostering a safe, inclusive, and vibrant campus environment.

As an ACPD officer, you will have the opportunity to interact with over 43,000 people on campus and be a valued part of our community with a positive work/life balance in a law enforcement career that is unique and fulfilling.

We also have an established wellness program to ensure our staff stay healthy in both mind and body.

**Welcome to the Auraria Campus**

Located in the Platte River Valley in downtown Denver, the Campus serves over 39,000 students and approximately 5,000 faculty and staff from the Community College of Denver, Metropolitan State University of Denver, and the University of Colorado Denver. Learn more about us HERE!

**Why Join Us?**

Auraria Campus employees enjoy an excellent benefits package including a variety of tuition benefits, Public Service Loan Forgiveness Program (PILF), paid vacation, holidays, and sick leave, multiple medical, dental, and vision plans, discounted RTD Eco-Pass, BenefitHub, and an outstanding Colorado PERA retirement plan.

Learn more about our benefits: Benefits Package

This recruitment posting in intended to fill two (2) existing vacancies.

This position plays a vital role in maintaining campus security to ensure all individuals' safety, security, and well-being within the Auraria Campus.

Campus security aims to ensure all individuals' safety, security, and well-being within the Auraria Campus. The individuals include students, faculty, staff, visitors, and the campus property.

• Safeguarding people, property, and assets by conducting interior and exterior patrols of buildings, garages, and parking lots by way of a vehicle, bicycle, or on foot.
• Maintaining clear and effective communication with other security personnel, police officers, dispatch, and relevant departments.
• Daily contact with patrons on campus; therefore, maintaining a customer-focused service and excellent communication skills is mandatory for performance.

• Investigate and report non-injury accidents, non-criminal reports such as property crime with no suspect information, parking violations, and first report of injuries.
• Interviewing victims/witnesses and completing a thorough detailed report utilizing the police department’s records management system.
• Maintain up-to-date knowledge of applicable municipal and state laws, as well as departmental policies and procedures.
• Accurately complete and manage data entry within the department’s records management system.
• Demonstrate proficiency in operating and reviewing network-based video surveillance systems to support investigations and campus safety efforts.

• Respond to a variety of called in situation, including non-injury crashes, non-criminal violations, citizen and motorist assists, and citizen escorts.
• Perform lock/unlock services for interior/exterior doors, address parking complaints, and investigate security breaches.
• Respond to incidents during medical emergencies and incidents requiring de-escalation techniques.
• Assist patrol officers with traffic control, scene security, and any other duties that do not require law enforcement action.

• Respond to all intrusion, panic, and other system alarms.
• Actively respond to all fire calls, chemical spills, bomb threats, and other hazardous situations.
• Support evacuation procedures, manage crowd control and assist emergency response personnel on scene.
• Respond to medical and other emergency calls.

• Utilize department computers, and various software programs to compose and review police and traffic reports; communicate via email; access and review department policies and procedures across multiple network drives; request time off through the employee portal; review work records; and perform basic word-processing tasks.

• Provide directions and assistance to employees, patients, visitors, and campus community members.
• Offer motorist assistance as needed.
• Interact daily with the public and the Auraria Campus community.
• Present a positive and professional image of the Auraria Campus Police Department.
• Demonstrate excellent customer service and communication skills, which are essential for this role.

• Support special or extra duty events by collaborating with members of the police department, campus affiliates, institutional staff, faculty, and students.

• One (1) year of full-time customer based experience.
  • Or a combination of education and/or customer based experience equal to one (1) year.
• High School diploma or GED
• Applicant must be at least 18 years of age
• Valid and unencumbered Colorado driver license

• Due to the inherent ability of this position to impact the safety and security of the Auraria Campus, candidates must be able to communicate fluently in English with others (written and verbally).

This position requires pre-employment background and credit investigation (personal and employment history).

Applicants must submit to a complete background investigation that will include a personal and employment background check for various security clearances including Colorado Crime Information (CCIC) and National Crime Information Center (NCIC) security clearance.

This investigation will include a polygraph interview, fingerprint check and drug screen.

Any offer of employment is contingent on the successful passing of a physical and psychological examination by a licensed doctor or health care facility.

The health care facility will be selected or approved by the Auraria Higher Education Center in order to determine whether the prospective employee can perform the essential functions of the job.

• Applicants must not have any felony convictions, domestic violence history or alcohol offenses within the last (3) years.