ATS Systems Integrator

Full Job Description

ATS Systems Integrator

(IT System Administration-Senior Specialist)

WaTech: Leading the way in technology!

Washington Technology Solutions (WaTech) is at the forefront nationally in integrating innovative technologies that revolutionize how state services are delivered to the people of Washington.

WaTech establishes the strategic technological framework for various state domains and programs, overseeing the primary technology services throughout the state.

About the opportunity:This position is part of WaTech’s Agency Technology Services (ATS) unit and is located within the Project Delivery and Performance unit in the Strategy and Management Division.

ATS provides services to internal and external agency staff. These services are either directly delivered by ATS or coordinated via other WaTech teams or external vendors.

This position reports to the ATS Manager.

As an ATS Systems Integrator, you will create and maintain integrations to allow software systems to share data and interact together.

This includes legacy on-premises software solutions, Cloud Software as a Service (SaaS) solutions, internally developed code, data warehouses, and software systems managed by outside agencies.

Current examples include integrations around OneWA, ServiceNow, SalesForce, M365, SharePoint, UiPath, and Power BI.

Additionally, you will help support a wide range of customers completing Database Admin tasks and providing technical advice in SQL server environments.

This work will also include assisting the Enterprise Automation Service, where the majority of identified automation opportunities have involved system integrations.

Requirements

Some of what to expect with this role:

• Research, create, test, and maintain integrations to allow software systems to share data and interact together.
• Evaluate business processes and work closely with non-technical staff to create requirements and identify the best integration approach with awareness toward cost, performance, maintainability and security.
• Perform integration disaster recovery planning, testing and execution.
• Perform user-level administration of service area systems to ensure optimal system access.
• Use knowledge of PowerShell, UiPath, Azure DevOps, GitHub Enterprise, and Power Apps to develop custom back-end integration solutions to allow for enterprise systems to communicate with each other, and to automate critical administrative functions.
• Support technical updates and revise existing applications, programs, interfaces, servers and vendor software.
• Research advances in technologies and new software to open additional options beyond the currently used toolset.
• Complete database administration tasks for non-SQL databases, including Oracle, MySQL, Postgres, and any other one-off database technologies as needed.
• Maintain database backup solutions, monitor threats and apply database management tools
• Complete system administration work, including monitoring, patching and security access, on technologies related to Database Admin that are used by the state, including: Spotlight, VMWare, Windows Servers, and VEEAM server backup solution.
• Provide advice and help developers troubleshoot database design and query performance.

Qualifications

Here’s what we’re looking for:

• Ten years of Systems Administration experience. This experience must include:
  • Three years' experience as a system administrator of software solutions responsible for configuration, maintenance, testing and customer communication.
  • Two years of database administration experience, including designing, developing, optimizing and maintaining databases.
  • One year of experience with software administration for a Cloud SaaS solution (for example, ServiceNow or UiPath).
  • One year of experience with software automation tools (for example, Power Automate or UiPath).
  • One year of DevOps experience, to include firewall requirements planning and server issues troubleshooting.
• A bachelor's degree in computer science or related field may be substituted on a year-for-year basis for up to four years of the required experience.

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

Preference may be granted to applicants with the following:

• One year of experience as a software developer. Experience writing code and understanding where application functionality should be in a multi-tiered application for best performance and maintainability.
• One year of experience as a server administrator. Experience with Windows server, server security, server monitoring, and infrastructure.
• Experience working with customers, gathering business requirements and translating them into technical requirements.
• Experience working in a technical IT Help Desk or similar environment, requiring troubleshooting applications with customers.
• Technical and non-technical writing skills.
• Knowledge of IT Infrastructure Library (ITIL).

Additional Information

Telework: This position is approved for telework.

We value diversity and different perspectives:

WaTech is committed to providing equal access and opportunities to all qualified applicants and employees.

We seek to attract and retain a diverse staff and welcome your experiences, perspectives and unique identity.

We invite you to include your preferred name and pronouns in your material to ensure we address you correctly throughout the application process.

What WaTech offers:

As an employee of WaTech, you’ll have access to an outstanding employee benefits package that includes medical and dental plan options for you and your family, paid leave and holidays, retirement plan options and more.

While WaTech is headquartered in Olympia, Washington, which is near some of the country’s most scenic national parks, we are able to offer many of our positions telework and flexible schedule options to help support a healthy work-life balance.

To learn more about WaTech and what our employees enjoy about working here, please visit our website.

Additional information about this role:

• This position requires a background check. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability to perform in the position and is a continued condition of employment.

How to apply:

Applications for this recruitment will be accepted electronically. Please select the large “apply” button at the top of this announcement. In addition to completing your online application, please also include the following attachments:

• A current resume detailing your applicable experience, training and/or education.
• A letter of interest highlighting how your experience aligns with the outlined job posting.

Top candidates will be asked to provide a list of their professional references with contact information.

Reminders:

• A real person is reviewing your application material. It is in your best interest to complete the application in its entirety and review thoroughly before submitting. You will not be eligible to re-apply for this posting for 30 days.
• Applications with missing or incomplete fields, or supplemental question responses such as “see resume” may be considered incomplete and removed from consideration.

WaTech complies with the employment eligibility verification requirements of the federal Form I-9.

The selected candidate must be able to provide proof of identity and eligibility to work in the United States. WaTech does not use the E-Verify system.

We are not eligible to extend STEM Optional Practice Training (OPT) opportunities. For more information, please visit https://www.uscis.gov.

Applicants wishing to claim Veterans Preference should attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application.

(Please redact any personally identifiable data such as social security number and date of birth prior to submittal.)

By submitting your materials, you affirm that all information is true and correct. Any untruthful information is cause for removal from the applicant pool. If hired as a result of this recruitment, the discovery of incorrect or falsified information may lead to disciplinary action or dismissal.




Recruitment process:

The first round of application assessments will be conducted seven days after the initial job posting date.

The hiring authority reserves the right to offer the position at any time after the initial seven-day job posting date. It is to the applicant's advantage to apply as early as possible.

This recruitment may be used to fill multiple positions.

The salary range reflected above reflects the full potential for this position. The base pay offered to the selected candidate will consider the candidate’s specific qualifying experience and internal equity of the existing team.




Contact us: For inquiries about this position, please contact Rebekah Wilkes at (360) 407-8646 or email to recruitment@watech.wa.gov

If you’d like to request an accommodation for any part of the selection process, or to receive the application material in an alternate format, please contact Human Resources at (360) 407-8242 or Human.Resources@watech.wa.gov.Persons of disability or those who are deaf or hard of hearing can call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.