Assistant Director-Risk Management

The Broward County Board of Commissioners Risk Management Division is seeking to fill the Assistant Director of Risk Management position.

The Assistant Director plays a pivotal leadership role in safeguarding the County’s people, operations, and assets.

This position provides direct oversight of the liability and workers’ compensation claims sections, advances enterprise risk strategies, and partners across departments to identify, assess, and mitigate risk.

The ideal candidate brings strong analytical acumen, public-sector savvy, and a collaborative leadership style.

• Division Leadership & Operations
  • Assist in directing, supervising, and planning the activities and operations of the Risk Management Division.
  • Recommend and implement policy and procedure changes to meet established goals and improve outcomes.
  • Assist with the creation and management of budgets, actuarial studies, and audits to ensure compliance and continuance improvement of operations.
  • Foster a collaborative and high-performance team culture by coaching employees, removing operational barriers (if applicable).
  • Promptly and appropriately addressing grievances but also recognizing and rewarding achievements to drive engagement and productivity.
• Claims Administration
  • Provide direct supervision over liability and workers’ compensation claims sections.
  • Recommend and implement policy and procedure changes to help improve efficiency in the adjudication, reporting, trending and analysis of claims to support a data driven appropriate to risk management.
• Executive Liaison & Special Projects
  • Serve as the Director’s liaison for securing consultants, insurance agents/brokers, carriers, vendors, and related services.
  • Coordinate special projects assigned by the Director to support County-wide risk initiatives.
• Governance, Policy & Representation
  • Perform periodic reviews and draft written updates to the Division’s procedures manuals.
  • Serve as Acting Director in the Director’s absence and represent the Division and County at conferences, public meetings, and professional events.
• Insurance Program Administration
  • Coordinate and assist in managing the County’s self-insurance program and commercial insurance policies, including renewals and purchasing procedures.
  • Oversee compliance with policy terms, coverage limits, and procurement standards.
• Data, Analytics & Program Evaluation
  • Supervise managers who collect and analyze workers’ compensation and liability claims data, metrics for the self-insurance program, the Owner Controlled Insurance Program (OCIP), and internal performance assessments.
  • Aggregate and interpret data to evaluate program effectiveness; recommend actions or coverage changes to enhance outcomes and cost efficiency.
• Cross-Functional Collaboration
  • Serve as the Director’s liaison to educate, engage departments in enterprise risk management (ERM), and promote a culture of safety and loss prevention.
  • Work jointly with departments and divisions to formulate risk solutions, reach consensus, and inform future policies and procedures.
  • Provide guidance on risk identification, loss prevention, and continuity of operations.
• Risk Identification & Mitigation
  • Identify, assess, and prioritize risks to prevent, minimize, or eliminate hazards while supporting uninterrupted organizational operations.
  • Lead or support risk assessments, root-cause analyses, and corrective action planning.
  • Provide oversight and guidance over safety initiatives related to all areas of occupational safety and health.
• Other Duties
  • Perform related work as assigned.

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Assists in directing, supervising, and planning the activities and operations of the Risk Management Division; provides direct supervision over both the liability and workers compensation claims sections within the Division; makes recommendations and implement changes to policies and procedures to meet established goals.

Serves as the Director's liaison and coordinates special projects as assigned by the Director for securing consultants, insurance, agents, brokers, insurance, carriers, vendors, and other services needed for managing risks on behalf of the County.

Performs periodic review and written updates of procedures manuals for the Division; serves as Acting Director in the absence of the Director and represents the Division and County at conferences, public meetings, and professional meetings.

Coordinates and assists in managing activities associated with the administration of the self-insurance program and commercial insurance policies to include the renewal of policies required and purchasing procedures to obtain required insurance coverage.

Supervises managers that collect and analyze data on claims (workers' compensation and liability) and metrics designed to measure both the self-insurance program, the Owner Controlled Insurance Program (OCIP) and internal assessments of employee performance; gathers this data to evaluate the success or opportunities for the insurance programs and insurance coverages and prescribe actions or changes in order to offer more successful outcomes to the insurance programs.

Works jointly with numerous departments and divisions in the County, in order to formulate ideas and solutions about risks and losses to arrive at a consensus or solution and use those solutions for future policies and procedures.

Identifies, assesses, and prioritizes potential risks in order to prevent, minimize or eliminate hazards or risks, while providing the ability to continue to operate the organization.

Performs related work as assigned.

• Business Insight:
  Applies knowledge of business and the marketplace to advance the organization's goals. Leverages insights to shape and drive critical initiatives. Shares industry developments with the team; helps them grasp business and industry fundamentals and understand how they contribute.

Financial Acumen: Interprets and applies key financial indicators to make better business decisions.

Finds and uses the best financial and quantitative indicators to gain an in-depth understanding of organizational performance.

Creates an environment and tools for people to take ownership of financial decisions.

Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

Offers penetrating questions to help others get to the heart of complex situations and find strong solutions. Uses a range of inputs to fully understand and solve problems.

Balances Stakeholders: Anticipates and balances the needs of multiple stakeholders. Provides guidance so that others understand the needs of different stakeholders and can balance them appropriately.

Makes sure people understand and adhere to ethical standards when working with stakeholders; models and ensures cross-cultural sensitivity.

Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.

Provides a clear picture of the organization's vision and strategy and what the team needs to do to realize them.

Develops longer-term strategies that capitalize on the organization's distinct capabilities and emerging trends in the market.

Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals. Stays focused on plans and improvises in response to changes, including risks and contingencies.

Aligns own team's work with other workgroups'. Looks ahead to determine and obtain needed resources to complete plans.

Optimizes Work Processes: Knows the most effective and efficient processes to get things done, with a focus on continuous improvement.

Motivates people to produce highest-quality outcomes and pursue continuous improvement. Sees that problems are well examined and improvements are integrated into all relevant work processes.

• Ensures Accountability:
  Holds self and others accountable to meet commitments. Helps team hold each other accountable for goals, adherence to policies and procedures. Tracks team metrics and milestones, redirecting effort, as necessary, for continued progress.

Builds Networks: Effectively builds formal and informal relationship networks inside and outside the organization.

Makes connections to help people build their own networks; offers insights about internal and external contacts.

Leverages networks to remain aware of industry developments and widen own sphere of influence.

Builds Effective Teams: Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals.

Mentors others on how to build effective teams; takes actions to correct dysfunctional teams. Ensures that the team has the right mix of skills; leverages individual strengths effectively.

Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Engages diverse groups by communicating in a way that matches each group's preferences. Listens carefully and probes beneath the surface to gain richer insight on others' views.

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

None.

All Broward County employees strive to demonstrate the County's four core behavioral competencies^©.

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus: Building strong customer relationships and delivering customer-centric solutions.
• Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences: Recognizing the value that different perspectives and cultures bring to an organization.

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Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities.

We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.

Note: During emergency conditions, all County employees are automatically considered emergency service workers.

County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.