Applications/Systems Engineer, Senior

Full Job Description

Join our team as a Senior OMS Applications Systems Engineer with Tacoma Public Utility (TPU).

TPU’s Utility Technology Services (UTS) section is accepting applications for our next OMS Application/Systems Engineer.This position is an exciting opportunity to immerse yourself in large-scale technology infrastructure projects, collaborating closely with utility work groups throughout the organization to shape and strengthen a variety of critical systems and operational technology applications.?Your responsibilities will encompassmaintainingand creating software requirements, architecting system diagrams, generating insightful reports, creation of visual documentation that details technical concepts, all while adhering to industry-standard procedures, technology, and best practices.You'llfind yourself at the heart of innovation, contributing to the continued success and evolution of our utility systems.?TheSeniorApplications and Systems Engineer willbe responsible forsupporting Tacoma Power’s Outage Management System (ADMS/OMS) using a variety of technologies including Geographic Information Systems (GIS) in support of daily power utility operations.

?This includes, but is not limited to troubleshooting system issues, understanding data flows between multiple integrated systems (ADMS/OMS, AMI, SAP, AVL, GIS). ??

Other responsibilities will include keeping track of service level agreements internally with the power utility business and externally with software vendors.

?This position willassistin managing and communicating User Interface configuration changes as well as data integrations with other information systems such as ESRI GIS,SensusAMI and SAP. ?

Essential Job Functions and Duties:

• Integration Support?- create and manage integrations between the ADMS platform and other systems (e.g., SAP, etc.) to ensure seamless data and process interoperability.
• Integration Testing?– responsible for unit, functional, and regression testing of any changes in lower and production environments.
• Incident Management?- resolving incidentsimpactingADMS functionality, including technical issues (e.g., outages) and operational disruptions.
• System Enhancement Requests?- evaluating, prioritizing, and implementing ADMS improvements for both technical and operational functionality.
• Operational Change Management?- supporting operational changes to the ADMS following established change control processes. Change implementation includes the actual release management and implementation of the change.
• Data Stewardship?- stewardship includes data administration,participatingin the development of pipeline architecture,storageand performance.
• Application Technical Support?- addressing ADMS updates, bug fixes, and technical issues related to the ADMS to ensure uptime and performance.
• System Operational Monitoring?-monitoringthe performance and health of the ADMS to ensure uptime, reliability, and efficiency.
• Lifecycle Management?- planning and managing the lifecycle of ADMS components, including upgrades, decommissioning, and replacements.
• Technical Vendor Management?- managing vendor contracts, resolving technical issues, and coordinating upgrades
• Technical Disaster Recovery and Continuity?- planning and implementing strategies to recover ADMS functionality and ensure business continuity during outages or cyberattacks.
• Technical Audits for Regulatory and Compliance Support?- ensuring the ADMS adheres to industry regulations, standards, and organizational policies (e.g., PCI, NERC CIP).

This position will have elements of programming concepts and therefore the incumbent will need a basic understanding of the following development languages: JavaScript, VBScript, REST APIs, HTML, SQL, Java, and Python.

Additionally, this position will need a working knowledge of windows server technology, Secure Sockets Layer (SSL), Transport Layer Security (TLS), ESRI’s Utility Network technology, secure networkprotocolsand standards as well as web development technologies for utilities.

?Strong communicationskills and the ability to create visual documentation that details technical concepts to multiple parts of the organization will be needed.

??Serves as a liaison to the City's enterprise information technology functions.

Requirements

Minimum Education*
Bachelor's degree in information technology or closely related field such as computer science, information systems, geography, or geographic information systems.

Minimum Experience*
4 years of progressively responsible information technology experience related toIT Application Supportfor Tier 1 information systems.

Licensing, Certifications and Other Requirements
As assigned: Washington State Driver's License

Depending on assignment, some positions may require the ability to pass additional background checks and / or obtain additional certifications, with maintenance thereafter such as the North American Electric Reliability Corporation Critical Infrastructure Protection certification (NECC-CIP) within 6 months of hire.?

Desired Qualifications:

Job-related experience in the following areas:?

? - Using and developing against REST API web services

?- Experience with SolarWinds, ArcGIS Monitor or other system monitoring tools ?

?- Experience using and developing against with ESRI’s Utility Network technology

?- Experience with Python scripting using theArcPylibrary in the utility sector

?- Experience with Electrical Grids and Advanced Distribution Management System technologies

?- Experience with configuring Outage Management System screens for grid operators

?- Experience with Electrical Network models and connectivity

?- Experience with Tier 1 Application support for the Electrical industry or similar mission critical technology

Qualifications

The ideal candidate would thrive in an environment that requires the ability to both collaborate/work with a team on large work efforts. ?Additionally, they would have the following skills:

• Basic understanding of the following development languages: JavaScript, VBScript, REST APIs, HTML, SQL, Java, and Python.
• Working knowledge of windows server technology, Secure Sockets Layer (SSL), Transport Layer Security (TLS), ESRI ArcServer architecture, secure network protocols and standards as well as web development technologies for utilities
• Experience with the Full ESRI Suite of applications
• Strong communication skills
• Experience within creating visual documentation that details technical concepts?

Additional Information

Pay Details:

Hourly Rate: $54.60 - $76.88

Annual Salary: $113,568.00 - $159,910.40

Employee Benefits | City of Tacoma

***Studies have shown that people of color and women are less likely to apply for jobs unless they meet all listed qualifications.

We are most interested in finding the best candidate for the job, and that candidate may be one from a less traditional background.

If you have transferable skills and experience, please tell us about them. ***

This recruitment is being managed by Kye Merritt.

If you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with them on LinkedIn.

City of Tacoma Commitment to Diversity and Inclusion:At the City of Tacoma, we're on a mission to make our workforce as diverse and inclusive as the community we serve.

We're committed to eliminating racial and other disparities, and we actively seek out candidates from a wide range of backgrounds and cultures.

Join our team at the City of Tacoma and help us build a more vibrant, inclusive, and equitable community for all.

View this exciting video to learn more about the City of Tacoma: https://www.youtube.com/watch?v=2n5MWl8KFvI

Tacoma Power:Tacoma Power is an almost 100% hydroelectric, municipally owned public power utility, located in Tacoma.

We serve approximately 180,000 customers as one of the three operating divisions of Tacoma Public Utilities, alongside Tacoma Water and Tacoma Rail.

As one of the most livable, walkable cities in the country, you'll find that Tacoma is a great fit for all interests with places to bike, run, hike, and explore, the perks of a big city, and the charm of a small town.

We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny: http://www.cityoftacoma.org/https://www.mytpu.org/http://www.traveltacoma.com/ Apply: Interested individuals should apply online.

Please attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position.

Reference checks will be conducted on final candidates and appointment is subject to passing a background check.

Communication from the City of Tacoma: We primarily communicate via email during the application process.

Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner.

As a precaution, you may also want to check your junk email folders.

In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement.

For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at (253) 591.5400 by 4:00 pm of the closing date of the job announcement.

This will allow us to assist you before the job announcement closes.