Administrative Support Assistant 3

Full Job Description

Are you an experienced administrative professional seeking a career that combines professional achievement with a sense of purpose?

The Iowa Department of Inspections, Appeals, and Licensing (DIAL) is seeking a highly motivated, skilled, solution-oriented, and enthusiastic professional to join our regulatory department and serve as a Clerk Specialist within our Building and Construction Division!

If you are passionate about making a positive impact, eager to contribute to a safer and healthier Iowa, and value work-life balance, this opportunity is for you!

Who We Are

At DIAL, our mission is to Achieve Compliance Through Education, Regulation, and Due Process for a Safe and Healthy Iowa. We strive to be an effective, efficient, and approachable regulatory agency.

DIAL comprises eight core operational divisions, including Administrative Hearings, Health & Safety, Licensing, and more.

We’re not just a regulatory agency, we’re a team dedicated to protecting the health, safety, and overall well-being of Iowans.

Position Overview

As a Clerk Specialist in the Building and Construction division, you will work under the supervision of the Bureau Chief at our central office near Valley Junction in Des Moines, Iowa.

You will work with our Elevator, Amusement Ride, and Boiler inspection team to develop, implement, and maintain our inspection and permitting programs.

What We're Seeking

We're looking for a motivated and organized professional who is passionate about delivering high-quality customer service. Successful candidates will possess the following skills and abilities:

• Working proficiency with Microsoft Office products, Adobe Photoshop, Adobe Illustrator, and editing software

• Possesses a high level of organization skills.

• Experience with developing and providing training material for staff.

• Displays high standards of professional conduct.

• Detail-oriented and is highly responsive to colleagues and stakeholders.

• Vision to move programs and processes to a new efficient licensing platform.

Responsibilities

You will be an integral member of our team, providing administrative program assistance to the department in support of the agency’s operations by:

• Provide customer assistance for permits, certifications, licensees and public.

• Support the department strategic communications plan.

• Communication with professional boards.

• Review licensee applications and renewals.

• Utilizing metrics in the preparation of strategic recommendations.

What We Offer

Joining DIAL means contributing to a safer and healthier Iowa, and in return, you will enjoy:

• Robust benefits, including excellent health, dental, life and vision insurance.

• Teleworking options after the first six months.

• Generous paid time off, including vacation, paid holidays, and sick leave accrual.

• Opportunities for professional development.

• Flexible Spending Accounts for medical and dependent care.

• Iowa Public Employee Retirement System (IPERS) Retirement Package.

• Optional 401A plan with employer contribution.

• Retirement Investors Club (Employer Sponsored Retirement Plan).

• Employee Assistance Program for support when you need it most.

• Access to an on-site employee fitness center

• Employee Discount Programs from a variety of vendors (vision, cellular, fitness, and more)

For additional information on benefits click here.

Excited to pursue the next step in your career? Apply today and be part of a team making a difference in Iowa!

E-Verify and Right to Work The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees.

Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States.

The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization.

For more information, please visit www.e-verify.gov.

Qualifications

Experience equal to three years of full-time clerical or closely related work;an equivalent combination of education and experience, substituting graduation from high school, G.E.D. equivalency or satisfactory completion of a recognized correspondence or formal job-related training course at the high school or equivalent level such as that offered by WIN, OEO, CEP, CIVEC or similar programs, for one year only of the required experience;an equivalent combination of education and experience, substituting nine months or thirty semester hours coursework in an accredited business school, college or university for each year of the required experience;certification from the State of Iowa Administrative Assistant Certificate Program will substitute for six months of the required experience;employees with current continuous experience in the state executive branch that includes the equivalent of eighteen months of full time experience as a resident treatment worker or Clerk–Advanced.

For additional information, please click on this link to view the job description.