Administrative Officer - Geriatrics and Extended Care

Full Job Description

This position serves as the Administrative Officer for the Geriatric VA Careline (GEC) at the VA Western New York Healthcare System (VAWNYHS), in Buffalo, NY.

The Administrative Officer ensures that all GEC sections are adhering to sound business practices and operating with optimum efficiency.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/21/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

TO QUALIFY FOR THIS POSITION AT THE GS-11 LEVEL YOU MUST MEET THE FOLLOWING CRITERIA: Specialized Experience: Have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-9) in the Federal Service that has given me the particular knowledge, skills and abilities required to successfully perform the duties of the Administrative Officer position, and that is typically in or related to the work of this position.

Specialized experience includes: Knowledge of healthcare service administrative operations such as monitoring programs, managing complex issues, the point of contact/ liaison between patients and healthcare officials.

Experience with overseeing administrative and budgetary operations of a clinical support unit.

Knowledge of budget management, productivity improvement, management controls, and short- and long-term planning Works closely with health care management officials and others to develop ongoing strategic goals and participate in lean management groups to develop process improvements for the facility Knowledge of gathering, assembling, and analyzing a variety of complex data to generate reports of program performance NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

-OR- Education: Have successfully completed a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related.

Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of the position.

(Transcript Required) -OR- A Combination: Have equivalent combinations of successfully completed progressively higher-level graduate education (beyond the second year) and specialized experience, as described above, which meet the total experience requirements for this grade level.

Such education must demonstrate the knowledge, skills, and abilities necessary to do the work.

(Transcripts Required)For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week.

Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required (carrying files, folders, supplies, etc.).

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

Duties may include, but are not limited to the following: Provides structure and leadership for studies and special projects by enforcing uniform planning, tracking and reporting, and bridging the gap between staff and executive decision makers.

Monitors priorities and resource allocation, and the development and oversight of projects with expected business results.

Functions primarily by identifying and correcting problem areas using innovative solutions that eventually transform the operations of the service/division incumbent assigned.

Serves as a principal advisor to the manager on all administrative matters associated with programs and operations in the GEC Careline.

Advises and recommends to the GEC Careline Manager possible courses of action pertaining to administrative issues.

Coordinates personnel action, maintains personnel-related records such part folders, physicians, performance ratings, position descriptions, awards, etc.

Develops, prepares, and maintains a variety of budget analyses to ensure awareness of budgetary resources for distribution or redistribution.

Creates business plans to support resources need or adjustments.

Compiles and maintains statistics, performs data analysis, and prepares statistical reports for areas such as cost benefit analyses, workloads, patient care referral program, personnel utilization, work schedules, overtime and leave usage.

Leads procurement and contracting administrative functions for the GEC Careline.

Participates in procurement and contracting for complex procurements within the sections such as scarce medical services/supply needs and locum tenens.

Performs other related duties as assigned Work Schedule: Full time.

Monday - Friday 7:30am - 4:00pm Compressed/Flexible: Not Available Telework: Ad-Hoc telework per agency policy Virtual: This is not a virtual position.

Position Description/PD#: Administrative Officer - Geriatrics and Extended Care/PD126020 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized