Administrative Assistant (Counselors, Psychology, Social Work, Genetic Counselors)

Full Job Description

Come join our team at the Department of Labor, Licensing and Regulation (LLR) where you will experience work-life balance, great benefits, and an exciting career that supports the Agency’s mission to make South Carolina a safe place to work and live.

Responsibilities

• You will process initial applications for assigned boards (via paper and online) utilizing applicable criteria, databases, and software.
• You will review and evaluate documents and ensure all necessary requirements for licensure are completed.

• You will assemble, prepare, and scan documents into the system and maintain the applicable database with accurate information and records.
• You will serve as one of the primary phone receptionists and respond to customer inquiries received by telephone, fax, e-mails, and other methods (including walk-ins) providing timely and accurate responses for the application and licensing processes.

• You will perform a variety of other administrative and technical functions such as assisting with continuing education audits, preparing correspondence and documents, updating files, and records retention.

Requirements

Minimum Qualifications

• A high school diploma and work experience that is directly related to the area of employment. A bachelor’s degree may be substituted for the related work experience.

• MANDATORY: Must be able to successfully complete a fingerprint-based background check and be vetted by SLED Criminal Justice Information Services.

Preferred Qualifications

• A high school diploma and three (3) years of administrative experience or experience that is directly related to the area of employment.
• Ability to understand and follow routine and complex instructions.
• Considerable skill in the use of office equipment, computers, and software.
• Ability to communicate effectively both verbally and in writing.
• Ability to effectively plan and organize work activities and prioritize task completion.
• Ability to provide excellent customer service.
• Ability to deal courteously and effectively with the public.
• Knowledge of relevant laws, regulations, policies, and organizational functions of the Boards.
• Ability to exercise judgment and discretion in interpreting and applying policies and procedures.

Other Requirements

• Position works in an office environment with extended periods of sitting and standing.
• May require occasional work outside of normal office hours.
• May be required to lift, carry, move and/or position objects weighing up to 25 lbs.
• Daily filing, data entry, telephone and computer use.

Additional Information

Benefits Offered

The South Carolina Department of Labor, Licensing and Regulation offers an exceptional benefits package for FTE positions that includes:

• Health, dental, vision, long term disability, and life insurance for employee, spouse, and children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs