Administrative Assistant 2 - EAB Specialist
State of Iowa
FreshPosted Mar 24
✓ Fresh Listing
Posted: March 25, 2026 (1 day ago)
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Administrative Assistant 1
State of Iowa
427 Department of Inspections, Appeals & Licensing
Location
Iowa, 50319
Salary
$20.62 - $30.31
per hour
Type
Closes
April 10, 2026
Job Description
Summary
This job is for an administrative assistant in Iowa's Fire Bureau, where you'll handle tasks like tracking finances, managing supplies and equipment, distributing work to inspectors, and processing licenses for fire-related programs.
It's a fast-paced role supporting health and safety regulations through customer service and process improvements.
A good fit would be someone organized, detail-oriented, and proactive who enjoys helping people and solving problems in a team setting.
Key Requirements
- Strong organizational and time management skills for handling multiple projects and deadlines
- Excellent written and verbal communication skills with a focus on customer service
- Attention to detail and problem-solving abilities for reviewing licensing applications and making decisions
- Knowledge of business principles and data management, including licensure requirements
- Self-motivated with initiative for process improvements and adapting to changes
- High standards of professional and ethical conduct
- Experience in inventory management, purchasing, and fee processing
Full Job Description
The Iowa Department of Inspections, Appeals, and Licensing (DIAL) is seeking a highly motivated, solution-oriented, skilled individual to join our Fire Bureau and serve as an Administrative Assistant 1 (AA1) in Des Moines, Iowa.
Who We Are
DIAL is a multifaceted regulatory agency charged with protecting the health, safety, and well-being of Iowans.
The Administrative Assistant 1 position is responsible for monitoring the Bureau’s financial position, maintaining Bureau supplies, equipment, and vehicles, and manages inspector work distribution and our Fire Bureau licensing programs.
At DIAL our mission is to Achieve Compliance Through Education, Regulation, and Due Process for a Safe and Healthy Iowa.
To accomplish our Mission, the individual selected for this position will interact with various internal and external customers in a professional, courteous, and non-intimidating manner.
What We're Seeking
The successful candidate for this fast-paced position is a motivated, organized, and detail-focused individual.
Applicants should have a proven track record of completing tasks within strict deadlines, sound judgment and decision-making abilities, and excellent customer service skills.
Desired qualifications include:
- A self-motivated leader who takes initiative, with a strong understanding of process improvement with a great attention to detail.
- High level of organizational and time management skills with effective management of projects.
- Excellent written/verbal communication and interpersonal skills and displays a commitment to providing high-quality services and responding to a high volume of inquiries.
- A leader who demonstrates problem-solving skills and is adaptable and flexible.
- Knowledge of business principles involved and coordination of people and resources.
- Displays high standards of professional and ethical conduct.
- High level of data management experience and able to navigate licensure requirements proficiently.
What You'll Do
You will be an integral member to the Fire Bureau, providing direct support to the Department’s Health and Safety Division by:
- Supporting division-wide processes, policies and procedures, in collaboration with our teams.
- Follow procedures and Iowa Code to review, coordinate, and assess multiple licensing applications across many program areas for licensure approval.
- Making independent decisions, following guidelines, to coordinate, monitor and manage bureau needs.
- Recommend new or improved procedures for standardizing, modernizing and simplifying processes that help to improve outcomes and collaboration between staff.
- Facilitates changes to the licensure processes procedures when legislative or rulemaking changes occur.
- Support the Flammable Liquids and Fireworks Program.
- Assist in key functional areas of the Fire Bureau by handling requests for information, maintaining inventory and purchasing, as well as fee processing.
- Support the inspection and complaint process for the state facilities inspected.
Why Join Us?
In addition to providing a positive work environment, we offer a great compensation package for all our full-time employees, including:
- Excellent pay and benefits package
- Biweekly vacation accrual and separate sick leave.
- Iowa Public Employees Retirement System (IPERS) retirement package
- Optional 401A plan with employer contributions
- Employee discount programs from a variety of vendors (vision, cellular, fitness, recreation, season passes, travel, etc.)
- Retirement Investor's Club (Employer Sponsored Retirement Plan)
- Flexible Spending Account
- Work-life balance with paid holidays, generous leave, and consistent scheduling
Additional Information
The State of Iowa is an Equal Employment Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, sexual orientation, gender identity, national origin, religion, age, disability, or any other characteristic protected by law.
The State of Iowa complies with the Americans with Disabilities Act. Applicants with disabilities may request reasonable accommodation in the application and selection process.
Veterans and eligible spouses will be given preference in the application process. Proof of veteran status will be required.
Criminal check required.
E-Verify and Right to Work
The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees.
Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States.
The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization.
For more information, please visit www.e-verify.gov.
Qualifications
Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:- Graduation from an accredited four-year college or university with a bachelor's degree in any field.
- A total of four years of education (as described in number one) and/or full-time experience in accounting, secretarial, or office support work collecting, compiling, reporting, examining and/or editing numerical data; coding and qualifying people for benefits, licenses, or other transactions; preparing and keeping budgetary accounts and projections; organizing and implementing office support operations; advising on procedural processes; or other work that provided direct support and exposure to substantive agency programs, where one year of full-time experience is equal to 30 semester hours of education.
- Current, continuous experience in the state executive branch that includes experience equal to 12 months of full-time work as a Secretary 2, Clerk Specialist, Public Service Supervisor, Accounting Technician (any level), Purchasing Assistant, or Human Resources Technical Assistant
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