Administrative Aide - Youth and Family Services

Full Job Description

Applications accepted from: ALL PERSONS INTERESTED
Job Classification: Administrative Aide
Posting Number: PN#38397
Division: Systemwide Programs
Reporting Location: 500 McKinney
Workdays & Hours: Monday - Friday / 8 AM – 8 PM*
*Subject to change

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS

Houston Public Library (HPL) is seeking an energetic, flexible, team-oriented person with a passion for customer service to work as an Administrative Aide in the Youth and Families Division of Systemwide Programs.

HPL serves a population of 2.2 million citizens through a network of Neighborhood Libraries spread out across the Houston area.?

Successful candidates will communicate effectively, provide exceptional customer service, be at ease multitasking in a fast-paced setting and enjoy interacting with people of all ages from diverse backgrounds.?

The work schedule for this position may require some evenings or Saturdays in support of programs.

Essential job duties and responsibilities include:
• Serving as an energetic, self-motivated team player in the Youth and Families suite.
• Providing customer service to internal and external customers by phone, email, and in person. Answer routine questions regarding Library policies, procedures, and practices especially as it relates to youth and family programs and services.
• Possessing outstanding organizational and communication skills to perform ongoing and specialized tasks.
• Compiling data for reports, calendars, surveys, inventories, studies, and statistics using Microsoft Excel, Word, and Outlook.
• Inventorying and resupplying kits, activity boxes, and other youth services projects.
• Maintaining highly confidential files, mailing lists, reports, and professional data.
• Answering and screening telephone calls.
• Ordering supplies and assisting with purchasing including crafts, kits, and other youth supplies.
• Coordinating special projects and planning of department sponsored activities and programs.

WORKING CONDITIONS
The position occasionally requires stooping or bending. Occasional very light lifting, such as three or four reams of papers or books (up to 20 pounds or an equivalent weight) may be required.

Requirements

EDUCATIONAL REQUIREMENTS
Basic knowledge of grammar, spelling, punctuation and simple mathematical functions like percentages, ratios, etc. as might normally be acquired through attainment of a high school diploma or a GED.

EXPERIENCE REQUIREMENTS
Two (2) years of clerical or administrative experience are required.

LICENSE REQUIREMENTS
None.

Qualifications

Prefer candidates with;

• Strong organizational skills
• Experience working with youth and families

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**

Additional Information

SELECTION/SKILLS TESTS REQUIRED No
Department may administer skills assessment test.

SAFETY IMPACT POSITION No

SALARY INFORMATION
Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.

Pay Grade 10

APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832.393.1472).

If you need special services or accommodations, call (832.393.1472). (TTY 7-1-1)

If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.