ACTIVE DUTY AND UNIT RECREATION ASSISTANT

Full Job Description

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team!

MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community.

We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

Three years of professional recreational work experience developing, scheduling, organizing, publicizing, and directing recreational activities, programs and events such as hiking, camping, surfing, etc.

Must have the ability to supervise large groups of people unassisted. Must have the ability to coordinate a large volunteer program with command, community, and civic leaders.

Bachelor's degree in Recreation Management or related field highly desirable and can replace 1 year of work experience.

Incumbent will be required to have or obtain within 1-year certifications in Wilderness First Responder, Rage Safety Officer, Archery Level 1, First Aid, CPR/AED Instructor, Serve Safe® Food Safety, and Certified Program Planner or Certified Parks and Recreation Professional Certification.

Must have or obtain First Aid, CPR/AED certification within first 3 months of hire date. Must maintain all certifications while in position.

Must have a minimum of two years of experience in a variety of clerical duties such as typing, filing, record keeping, etc.

Must be proficient in Microsoft Office: Excel, Word, PowerPoint, Outlook (email), Windows, and navigating the web. Must be proficient in the use of various social media platforms.

Must have excellent oral and written communications skills. Must have excellent customer service skills and the ability to successfully plan, organize and execute events.

Applicants must have the ability to maintain effective working relationships with other personnel, both inside and outside the organization. Must be able to work with little supervision.

Must have knowledge of Marine Corps and MCCS systems. Must possess a valid drivers license with no driving restrictions. Major Duties:

INTRODUCTION: This position is located within the Warrior Athlete Readiness and Resilience (WARR) - Semper Fit Division of MCCS and reports directly to the Active Duty and Unit Recreation Department Head.

This position is responsible for assisting in the coordination and execution of a comprehensive base-wide programs focusing on quality-of-life advocacy, recreation and community involvement/volunteerism, targeting active duty service members aboard Marine Corps Base Camp Pendleton.

MAJOR DUTIES: Primarily responsible for developing, scheduling, organizing, publicizing, directing, and evaluating both recurring and non-recurring recreational and volunteer activities, which will involve frequent travel, supervising large groups of people, and working frequent nights, weekends, and holidays.

Events execution will include driving large groups of people, visiting amusement parks, cooking, and leading groups while camping, hiking, visiting local points of interest, and other outdoor recreational focused events.

Incumbent will enforce established rules and regulations in supervising participants in these activities.

Additional duties will include the creation of a monthly calendar of events and newsletter, building and maintaining social media presence by developing and scheduling monthly posts for all aspects the Active Duty and Unit Recreation Department across all digital channels, quarterly reporting to higher headquarters, coordinating trip sign up and cash collecting, maintaining, and reporting on government vehicles, coordinating monthly meeting agendas, writing meeting minutes and letters of appreciation.

Managing volunteers sign up, attendance and performance at events. Preparing equipment, rosters, vehicles, and information packets for all trips, and making trip reminder phone calls and text messages.

Leading programmed recreational trips and activities both assisted and unassisted. Maintaining the active duty recreation websites by providing timely information to the marketing department.

Evaluates recreational needs on a continuing basis by soliciting feedback from patrons through surveys, personal contacts with individuals and/or groups, data collection and analysis to determine customer interest and improve the quality of service provided.

Consistently provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates appropriately.

Acknowledges customers with a positive attitude while providing respectful interactions. Asks questions to determine, verify and solve problems.

Checks for patron satisfaction on the quality of services. Takes action to solve problems quickly. Alerts supervisor, or proper point of contact to assist when problems arise.

Performs other related duties as assigned.