YouthSource Program Manager (PPM III)
King County
OlderPosted Feb 27
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Posted: March 13, 2026 (2 days ago)
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YouthSource Case Manager, Social Services Professional
King County
DCHS - Community & Human Srvcs
Location
Seattle, Washington, 98104
Salary
$41.75 - $52.92
per hour
Type
Full-Time
More Social Services jobs →Closes
March 29, 2026
Job Description
Summary
This job involves helping young people aged 16-24 who face challenges like poverty, homelessness, or justice system involvement by recruiting them into programs, assessing their needs, and providing support for job training, placement, education, and personal growth.
A good fit would be someone passionate about youth development with experience in social services, strong interpersonal skills to build trust with at-risk teens, and the ability to coordinate resources from community partners.
The role emphasizes creating personalized plans to guide participants toward stable employment or further education.
Key Requirements
- Experience recruiting and assessing low-income, unemployed youth aged 16-24 with barriers like homelessness or justice involvement
- Ability to develop and monitor individual service plans with short- and long-term goals
- Skills in counseling on career, vocational, employment, and personal issues, including mediation and problem-solving
- Proficiency in building relationships with partners such as courts, schools, community organizations, and state agencies
- Knowledge of tracking performance outcomes, including job placements, GED attainment, and program completion metrics
- Familiarity with supporting BIPOC youth in post-secondary education and college persistence
- Competence in completing administrative paperwork and maintaining records of contacts and services
Full Job Description
King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.Our Children, Youth and Young Adults (CYYA) Division has two (2) openings for Social Services Professionals.
These positions will serve at the King County YouthSource Tukwila Reengagement site and within a team of eight (8) Social Service Professionals.
These positions will recruit, assess, provide job readiness training, job search assistance, job placement, employment retention, college access knowledge & support services to youth/young adults.
Youth/young adults will have various barriers to success including low-income, lack of work experience, homelessness/unstable housing, low-basic skills, justice involvement, etc.
Young adults will be enrolled into a comprehensive education and employment program offered through Employment and Education Resources and provided with services that lead to success in high school completion, employment, and post-secondary.The two positions open are one (1) Career Service and one (1) Term-Limited Temporary (TLT) position.
The TLT position is anticipated to be six (6) months in duration. If filled by a King County employee who has passed their initial probation, the TLT will be as a Special Duty Assignment (SDA).
This selection process will fill our current vacancies but may also create a pool of qualified candidates should additional Social Service Professional positions open up within the next 6 months.
Requirements
To be considered minimally qualified applicant must demonstrate a background that provides the knowledge, skills and ability to:
- Recruit youth/young adults that are low-income/unemployed and in need of employment/education assistance.
- May assist youth in college persistence.
- Assess young adults to determine eligibility into various programs and barriers to attain program goals.
- Support BIPOC Youth with Post-Secondary education goals.
- Develop individual service plans with short-term and long-term goals and monitor the plan with the young person.
- Develop and maintain effective relationship with youth/young adults ages 16-24 years who have multiple barriers to success, including juvenile justice involvement, high school dropout, etc.
- Counsel young adults in career, vocational/technical goals, employment, and personal issues. Mediate, problem-solve and coordinate individual services for young people.
- Meet performance-based outcomes per the specific program/grant related to activity completion, competency attainment, GED attainment, job readiness training completion, internship placements and completions, and job placement.
- Actively track weekly contacts, indicators of academic performance, and support services in accordance with Open Doors administrative codes.
- Complete required paperwork for the program that may be related to client eligibility, activities, demographics, and outcome attainment. This includes monthly case summaries.
- Other duties as assigned.
Establish strong working relationships with YouthSource partners, e.g.
King County Superior Court and Juvenile Rehabilitation Administration, organized labor, community and technical colleges, community-based organizations such as Northwest Education Access, State agencies such as DSHS, and ESD, and become familiar with services and referral procedures of these providers.
Qualifications
WE ARE LOOKING FOR CANDIDATES WHO HAVE:
- Bachelors degree in social work, education, or related field and/or a combination of education and experience that demonstrates the ability to perform the job duties of the position.
- A minimum of three (3) years’ experience providing direct multi-level social services to opportunity youth and populations.
- Demonstrated ability to perform job duties within the context of understanding and applying complex regulations and definitions; and experience providing complete extensive technical documentation.
- Knowledge of juvenile justice and court systems and the ability to navigate resources for youth involved with these systems.
- Demonstrated experience developing and maintaining effective working relations with a diverse population of youth, criminal justice agencies, employers, other staff, community and technical colleges, and community-based organizations.
- Demonstrated experience developing community outreach strategies as needed to effectively recruit youth and assist youth/young adults in completing educational goals and securing quality employment.
- Ability to effectively manage time to work on multiple tasks in high pressure/short deadline environment, and to adapt to changes in workload demand and priorities.
- Strong interpersonal and human relations skills, including conflict resolution techniques.
- Ability to work in stressful situations involving youth with barriers to success in education and employment.
- Effective oral communication and interpersonal skills and the ability to work both independently and as part of a team.
- Ability to communicate clearly and effectively with youth and employees from diverse cultural and socio-economic backgrounds.
- Knowledge of developmental and motivation psychology.
- Proficiency in the use of personal computers, with working knowledge of MS Word, Excel, Access, Outlook and the Internet.
- Valid Washington State Driver’s License.
- Ability to pass a Washington State Patrol Background check.
Desired Experience, Qualifications, Knowledge, Skills:
Experience working with BIPOC and Opportunity Youth.
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ADDITIONAL POSITION INFORMATION:
This position has been designated Non-Mission Critical.
Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather.
For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency.
WHO MAY APPLY:This position is open to all qualified candidates that meet the minimum qualifications. Interviews for this selection process will take place on or around April 16, 2026.
Candidates who wish to be considered for this position must submit an online King County application and respond to the supplemental questions.
Your application may be rejected as incomplete if you do not include the requested and relevant information in the online application and supplemental questionnaire.
Applications and/or supplemental questionnaires that state, "see my resume" are considered incomplete and will not be considered to be competitive.
If you have any questions, please contact Phitsamai Xaxouthep, phxaxouthep@kingcounty.gov.
Additional Information
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class.
Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully.
If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
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