WorkSource Spokane Administrator

Full Job Description

The ideal candidate is a visionary, human-centered leader who excels at developing people, strengthening community partnerships, and building a healthy, well-positioned workforce for today and the future.

They are energized by leading diverse teams, navigating complex systems, and creating environments where staff, partners, and customers feel valued, supported, and empowered.

If you are a community-minded leader who knows what it takes to deliver equitable, integrated workforce services and you’re excited about shaping the future of service delivery for Washingtonians we encourage you to apply.

About the Role:

The WorkSource Administrator is a strategic and operational leader responsible for ensuring the effective management and delivery of Employment Security Department (ESD) services within WorkSource centers and other community locations.

This position reports to the Regional Director and collaborates closely with fellow Administrators, the Regional Operations Manager, and local workforce system partners to meet performance goals and advance integrated service delivery.

About the Workforce Services Division:

The Workforce Services Division (WSD) delivers a wide range of employment and support programs across Washington’s workforce system, including:

Requirements

Some of what this position does:

Accountability & Impact:

Qualifications

Required Education, Experience, and Competencies

• Four (4) years of progressively responsible experience leading a large, diverse team or organization within a fast-paced, community-focused environment that prioritizes human-centered service delivery.
• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

• Demonstrated success in human resource management, with experience working within the framework of a Collective Bargaining Agreement.
• Proven expertise in overseeing large, grant-funded budgets in compliance with state and federal fiscal policies and procedures.
• Experience leading or supervising teams within a diverse, multi-disciplinary, and customer-centered service delivery setting.
• Demonstrated success in coaching and mentoring entry- and mid-level leaders, promoting clarity of direction, a collaborative team environment, and a strong commitment to equity, diversity, inclusion, and belonging.
• Strong problem-solving abilities in complex, fast-paced environments involving multiple stakeholders.
• Proven capacity to build and maintain meaningful relationships with community members, colleagues, partners, and stakeholders.
• Skilled in communicating effectively and efficiently across teams and systems using a variety of communication platforms and tools.
• Experience assessing team capacity and performance to ensure alignment with program objectives and support sustainable, high-quality service delivery.
  
  

• Comprehensive understanding of the public workforce system, including the Workforce Innovation and Opportunity Act (WIOA) and the roles of agencies, boards, and committees involved in statewide service delivery.
• Bachelor’s degree in public administration, business administration, communications, operations strategy, organizational development, or a closely related field.

To request a detailed position description, click here.

Special Requirements/Conditions of Employment:

Please submit only the required documents as noted below and ensure all Personal Identifying Information (PII) such as Social Security numbers etc. are edited out of your materials for privacy.

Additionally, we ask that you not include photographs or external links within your documents.

Any documents uploaded through this platform will be securely transmitted electronically to support application review.

Please submit your Cover Letter and Resume with your Online Application through the "Add Attachments" field.

A resume will not substitute for the "work experience" section of the application or vice versa.

Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete.

Additional Information

Our agency's mission and values drive every decision that we make, determine how we interact with others, and are at the core of who we are. We value Access, Love, Belonging, Equity, and Stewardship.

We understand that a work environment that respects your work/life balance is key; that's why many of our positions are eligible for flexible work schedules and teleworking opportunities.

Through support, value, and trust, our employees are empowered to grow and develop into their best self.

Opportunity for AllWe strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity.

Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.The Employment Security Department is an equal opportunity employer/program.

Auxiliary aids and services are available upon request to individuals with disabilities.

If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact Sanyu.Tushabe@esd.wa.gov or at 360.480.4514 or the Talent Acquisition Team, prior to the position closing.

If you are having technical difficulties creating, accessing, or completing your application, please contact careershelp@des.wa.gov or (360) 664-1960 or toll free (877) 664-1960, Washington Relay 711.