Work Order Analyst

Full Job Description

About the Position: Serve as an Work Order Analyst for the Department of Public Works Environmental Division at Fort Huachuca, AZ. Ft Huachuca is located 75 miles southeast of Tucson, Arizona.

We are nestled at the foot of the Huachuca Mountains and enjoy the benefit of some of the best climate in the United States.

Please visit the Fort Huachuca web site for more information at http://www.huachuca.army.mil/site/Visitor/ind Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job.

You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.

See Proof of Eligibility for an extensive list of document requirements for all employment authorities.

Current Department of Army Civilian Employees Current Department of Defense (DOD) Civilian Employee (non-Army) Defense Civilian Intelligence Personnel System (DCIPS) Interchange Agreement Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce Executive Order (E.O.) 12721 Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Non-Department of Defense (DoD) Transfer Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Reinstatement Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the education and/or experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience which includes: 1) Coordinating work requests using work order system; 2) Resolves problems, and 3) Reviews works orders before they are sent to the contractor.

This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-07).

OR Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: such as finance, accounting, social work, or business administration.

(Note: You must attach a copy of your transcripts.) OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.

To compute the percentage of the requirements, divide your total months of experience by 12.

Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages.

Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-07).

Major Duties:

• Responsible for the overall management of Individual Job Orders (IJO) to include scheduling, coordinating, and reviewing IJOs sent to the different work areas.
• Serves as point of contact for all work orders sent to the contractor.
• Serves as the installation central point of contact for the Installation Status Report (ISR) Part 1, Infrastructure.
• Manages the job orders automated program by recording, tracking, reporting, and analyzing all work projects in the areas of maintenance, repair, construction and alteration of the installation's facilities and equipment.
• Responds to customer inquiries, and comments.
• Leads a team of three employees engaged in a variety of work involving reception, approval, prioritizing, scheduling and tracking Real Property Maintenance Activities work or services from initiation to closure.