WIC Operations Coordinator

Full Job Description

MOS Code: None

Education and Experience: Bachelor’s Degree or higher in Nutrition, Dietetics, or Science in Food, from an accredited college/university plus three (3) years work experience as a Registered Dietitian or related field.

Licenses and Certificates: Registered Dietitian with the American Dietetic Association and licensed in the State of Texas. Texas Class “C” Driver’s License or equivalent from another state.

Requirements

Under administrative direction, manages Women, Infants and Children's (WIC) Program operations in compliance with local, state and federal laws, ordinances, policies, procedures, rules and regulations.

Administers a group of WIC centers including management and supervision of the assigned Certifying Authority and related center's resources. Provide high-risk counseling to WIC participants.

Qualifications

Plan and develop complex and specialized management activities for improving techniques for accomplishing goals concerning compliance and quality assurance operations, WIC participation, nutrition education, breastfeeding promotion, social service referrals, immunizations, training, safety and Quality Assurance.

Involves: prepare and monitor annual goals to ensure activity efficiency and effectiveness. Provide daily support to clinics, assisting all areas of clinic operations including assignment of personnel.

Prepare routine and special reports, and disseminate literature and information regarding program activities and objectives.

Monitor activities of program and analyze results to determine performance levels and methods for improvement.

Provide guidance to staff to ensure client services are provided with accuracy, empathy, and courtesy and in a convenient and timely manner.

Investigate complaints and resolves client problems pertaining to customer service dietary/nutrition services subject to local, state and federal standards.

Develop, obtain approval and implement program policies and procedures. Coordinate program activities, committee meetings, agendas, and minutes.

Ensure that assigned staff has adequate supplies and equipment to accomplish assigned tasks.

Plan and implement all contractual requirements from service delivery objectives to administration of annual budget.

Assess, determine, implement, monitor and evaluate program and service performance to determine compliance, efficiency and effectiveness of nutrition education operations.

Provides consultation and technical assistance related to nutrition to other agencies and institutional programs.

Plans and coordinates studies and research in the area of nutrition and cooperates with other division research efforts to increase understanding, information and trend analysis in nutrition.

Coordinates and supervises activities of staff involved in nutrition programs.

Directs the development and evaluation of training sessions to upgrade nutrition knowledge of customers, staff and health care providers.

Assesses personnel needs, recommends and justifies staffing patterns, and interviews job applicants to fill job vacancies.

Supervise assigned staff. Involves: schedule, assign, instruct, guide and check work. Appraise employee performance. Provide for training and development.

Enforce personnel rules and regulations and work behavior standards firmly and impartially. Counsel, motivate and maintain harmony. Interview applicants.

Recommend hiring, termination, transfers, discipline, merit pay or other employee status changes.

Additional Information

Note: Applicants are encouraged to apply immediately. This position will close when a preset number
of qualified applications have been received.

Note: Applicants with foreign diplomas, transcripts and degrees must have all documents translated and
evaluated by an agency of the National Association of Credential Evaluation Services (NACES) prior to
submitting them to the Human Resources Department. Please visit www.naces.org/members for more
information.

A résumé and/or other documents will not be accepted in lieu of a completed application. Comments
such as “See résumé” are not acceptable and will result in the application being considered incomplete.

To qualify for this position, the required education, experience, knowledge, and skills must be clearly
stated on your application’s employment history. We do not use any information on your resume to
review if you meet the minimum qualifications for this position.

Failure to fully detail all experience and job duties in the application, or copying/pasting directly from
the job specification, or responses referring to your résumé will eliminate you from consideration for
the position.