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Posted: January 23, 2026 (2 days ago)

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Volunteer Management and Family Readiness Programs Manager

U.S. Coast Guard

Department of Homeland Security

Fresh

Location

Washington, District of Columbia

Salary

$121,785 - $158,322

per year

Closes

February 2, 2026

GS-1 Pay Grade

Base salary range: $21,996 - $27,534

Typical requirements: No experience required. High school diploma or equivalent.

Note: Actual salary includes locality pay (15-40%+ depending on location).

Job Description

Summary

This job involves managing volunteer programs and family support initiatives for U.S.

Coast Guard personnel and their families, including developing training, policies, and resources to help with family readiness and work-life balance.

The role acts as an expert advisor on issues like volunteer coordination and spouse support programs to ensure military families thrive.

It's a good fit for someone with experience in social services, program management, and a passion for supporting military communities.

Key Requirements

  • Bachelor's degree in behavioral or social sciences, or equivalent combination of education and experience
  • At least one year of specialized experience at GS-12 level in program management, policy development, or training for family readiness programs
  • Knowledge of volunteer management, including training and oversight for volunteers and family representatives
  • Expertise in supporting military spouses through programs like Ombudsman, unit clubs, and family readiness initiatives
  • Ability to provide technical advice and conduct data analysis, trend identification, and legislative coordination
  • Experience in developing standardized training and policies for work-life staff and family services
  • Transcripts required to verify education; no substitution of education for experience at GS-13 level

Full Job Description

This vacancy is for a GS-0101-13, Volunteer Management and Family Readiness Programs Manager located in the Department of Homeland Security, U.S.

Coast Guard, Office of Support Services in Washington, District of Columbia.

Basic Requirements: This position has a positive Education Requirement in addition to at least one year of Specialized Experience or substitution of education for experience or combination (if applicable) in order to be found minimally qualified.

Transcripts must be submitted with your application package. You MUST meet the following requirements: Degree: behavioral or social science; or related disciplines appropriate to the position.

OR Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.

OR Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.

To qualify at the GS-13 grade level, your resume must demonstrate at least one (1) full year of specialized experience equivalent to at least the GS-12 grade level in the federal sector.

Specialized experience is experience that has equipped you with the ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work.

Examples of specialized experience include performing the following types of tasks on a regular basis.

Program Management - Developing requirements for, advises, and presents regarding standardized training required for work life program staff, unit family readiness representatives, and volunteers.

Policy and Procedures - Developing policy and training requirements, data collection, trend analysis, legislative initiatives, and technical oversight of field Work-Life staff through and in coordination with the programs.

Training - Developing requirements for standardized training for volunteer management and family readiness programs.

Working with Military Spouses - Serving as the expert for all issues related to volunteer management and family programs that support unit readiness, to include but not limited to a volunteer family Ombudsman Program, spouses' organizations, such as unit clubs, and national spouses' clubs council, and unit family readiness programs with a focus on spouses.

NOTE: All experience statements (i.e., duties, specialized experience, or related applicable assessment) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position.

NOTE: Education cannot be substituted for experience at this grade level.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Major Duties:

You will serve as a Volunteer Management and Family Readiness Programs Manager, a technical advisor to the Assistant Commandant for Workforce and Family Services, and work in collaboration with other Work Life and Family Services Division programs, such as Family Programs, Transition, Relocation, and Spouse Employment Assistance which support dependents' personal and professional development programs that support family readiness.

Being a Coast Guard civilian makes you a valuable member of the Coast Guard team.

Typical work assignments include: Providing technical advice, support, and recommendations to Workforce and Family Services Service Center (WFSC), Regional Practices (RP) staffs, other field units, Coast Guard command cadre personnel, other program managers, Area subject matter experts, and volunteer coordinators.

Developing requirements for, advising, and presenting standardized training required for work life program staff, unit family readiness representatives, and volunteers.

Responding to written and verbal inquiries from Members of Congress, Department of Defense officials, other Government agencies, officials of professional organizations, and family members related to volunteer management and family readiness issues.

Developing requirements for standardized training for volunteer management and family readiness programs.

Mandatory training is required which must be successfully completed and other training may occur as necessary for success in the position. A.

Federal Acquisition Certification for Program and Project Managers Level I (FAC P/PM-I) or management determined equivalent within two years of entry into the position.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application.

Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments.

Decisions on requests for RA are made on a case-by-case basis.

If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision.

You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement.

To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Reasonable Accommodation Information

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Posted on USAJOBS: 1/23/2026 | Added to FreshGovJobs: 1/24/2026

Source: USAJOBS | ID: 26-12849262-HQ-AE-ST