Visual Information Specialist (Social Media)

Full Job Description

About the position: This position is Non-appropriated Fund (NAF) and is located at the Marketing Office, Ramstein AB, Germany. This position may be eligible for logistical support.

Provides support as needed for all special events.

Assists with Marketing Assistant duties as assigned (processes inside internal ticket system, giving public briefings, and/or speaking on air, to include hosting weekly AFN radio spots for 86 FSS Events).

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities.

An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 02/27/2026 The Area of Consideration for this vacancy announcement is U.S.

Citizens and legal U.S. residents in Germany. In accordance with the Status of Forces Agreement between Germany and the U.S., you must be a U.S. citizen or citizen of a NATO country with a U.S.

permanent resident card in order to be eligible for NAF employment.

Citizens of Germany (including dual citizenship if Germany is one of the countries) as well as "ordinarily resident" US citizens are not eligible for NAF employment per SOFA agreement.

If not already in the commuting area, must be able to verify the ability to arrive before a firm job offer can be sent.

Business Based Action Family Member Preference Military Spouse Preference Outside Applicant Veteran Spouse/Widow/Parent of Veteran Transition Hiring Preference In order to qualify, you must meet the experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience: Must be proficient in all social media forums, grammar, spelling and AP style.

Must have demonstrated specialized experience which shows ability to design and layout high-quality advertising, web designs in a graphically appealing manner.

Must have intermediate to advanced working knowledge of Adobe Creative Suite (specifically Adobe Photoshop).

Must have at least intermediate working knowledge of PC software packages to include PowerPoint, Word, Adobe Acrobat and Excel.

Must have experience or education which provides a general knowledge of marketing/advertising principles and practices.

Must demonstrate good customer service, strong communication skills and ability to work with little supervision. Major Duties:

Social Media & Digital Marketing: Maintains online channels, including but not limited to: all Facebook pages, Instagram, Flickr, YouTube, Twitter, Pinterest, Tumblr, Snapchat, blogs, and e-newsletter platforms.

Manipulates, resizes, and/or creates marketing materials for social media. Assists with graphic designs for facilities and the e-magazine.

Initiates and manages all social media online strategies consistent with project management/Marketing Director's goals/directives.

Strategy & Technology: Continuously explores, recommends, uses, and optimizes communication methods and technologies to engage with customers and to maximize the squadron's branding, products, and services.

Identifies relevant new strategies and technology to increase customers' engagement and create online brand exposure through any digital media forum(s).

Maintains current knowledge of emerging technologies/industry trends and applies it to operations and activities.

Website & Content Management: Responsible for maintaining and expanding social media outreach on current and future platforms.

Conducts routine checks on the 86 FSS website, to include, but not limited to, daily audits/reviews of content on each page and coordinates with webmasters via the web ticket system to update content.

Marketing & Campaign Support: Works with the marketing team to develop and implement marketing programs for the squadron and other activities.

Assists the Marketing Director in developing communication strategies to determine the most effective and efficient method of reaching the target market through digital media forums and/or blogs.

Makes recommendations to activity managers on appropriate online media mixes and works with marketing POCs to coordinate scheduled cross-marketing and/or event marketing posts/articles.

Assists in planning digital marketing campaigns designed to enhance participation in squadron activities, considering the characteristics of the target audience and the media mix necessary to reach them.

Research & Analytics: Assists in conducting qualitative and quantitative market research. Assists in administering surveys, collecting data, tabulating responses, and analyzing results.

Tracks user analytics and aggregate data for social online platform(s). Explores search engine optimization and utilizes analytics as applicable.

General Duties & Support: Provides support as needed for all special events.

Assists with Marketing Assistant duties as assigned (processes inside internal ticket system, giving public briefings, and/or speaking on air, to include hosting weekly AFN radio spots for 86 FSS Events).

Assists with Production Clerk duties (create Event calendar entries, printing, mounting, lamination, binding, cutting, customer service, etc.) as needed.

Provides photographic/videography support for functions/events as required/needed. Nights, weekends, and holidays may be required as necessary. Performs other related duties as assigned/needed.

If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12878253