Victim Programs Services Manager (Open and Promotional)
County of San Mateo
Posted: February 6, 2026 (15 days ago)
This job has been posted for 2-4 weeks. Consider applying soon if interested.
Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys
Department of Justice
Location
Montgomery, Alabama
Salary
$89,508 - $116,362
per year
Type
Full-Time
More Social Services jobs →Closes
Base salary range: $74,441 - $96,770
Typical requirements: 1 year specialized experience at GS-11. Advanced degree + significant experience.
Note: Actual salary includes locality pay (15-40%+ depending on location).
This job involves supporting crime victims and witnesses in federal court cases by providing information, resources, and emotional guidance, while coordinating with lawyers, law enforcement, and community groups to ensure they understand their rights and get the help they need.
A good fit would be someone with experience in social services or victim support who is empathetic, organized, and comfortable speaking to groups and handling sensitive situations.
The role requires working closely with the justice system in Alabama to run programs that comply with federal laws.
For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/.
As needed, additional positions may be filled using this announcement.
GS-12: To be qualified at the GS-12 grade level, your resume must demonstrate at least one full year of specialized experience equivalent to the GS-11 grade level in Federal service.
Specialized Experience is assisting in conducting workshops, presentations and/or meetings with law enforcement personnel and/or related officials; providing in-court support to victims during hearings /trials; providing a variety of information and assistance to victims and their families in navigating victim assistance programs and/or available resources (i.e., crisis intervention resources, assistance in securing medical treatment for injuries, information on legal rights and resources, etc.); and responding to victim inquiries and/or providing information to victims regarding status of their case/trial.
Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies.
If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy.
To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria.
You must provide a copy of your written notification of CTAP eligibility with your application.
Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Major Duties:
If selected for this position, you will join a well-respected team and serve as the Victim Assistance Coordinator for the United States Attorney's Office (USAO), Middle District of Alabama.
The Victim Assistance Coordinator serves as the technical subject matter expert responsible for developing and implementing specific program activities within the District by providing a variety of support services for victims and witnesses.
Program activities include communicating with victims and witnesses; providing resource referral counseling; serving as a liaison with prosecutors; and performing outreach and collaboration with law enforcement, community organizations, and other support services.
The Victim Assistance Coordinator ensures USAO program activities comply with Federal laws and guidelines, Department of Justice (DOJ) policy, EOUSA requirements, and USAO procedures.
Duties include: Identifying resources and providing referrals to crime victims, their families, and witnesses.
Responding to victim inquiries, assessing concerns, and determining program eligibility for victim-witness services.
Assisting attorneys in locating victims and witnesses and assessing their ability to testify in court proceedings.
Providing information to victims on schedule changes, status of defendant's pleas, results of trial, and their rights under Federal law.
Providing victims and witnesses with information about the criminal justice process and court proceedings, as well as in-court support during and prior to hearings and trials.
Speaking to public, civic, industry and special interest groups on victim's issues, and conducting victim assistance workshops, seminars, presentations, and meetings.
Developing a network of victim service providers to increase resources and services to better support federal crime victims in the Southern District of Illinois.
Maintaining program records, reports and documents; generating statistical and quantitative reports and analysis of program activity.
Responsibilities will increase and assignments will become more complex as your training and experience progress.
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