Toll Collector

Full Job Description

MOS Code(s): None

Education and Experience: A High School diploma or GED, and one (1) year of cashiering or cash handling experience, including one (1) year of customer service experience.

Licenses and Certificates: None.

Requirements

Under immediate supervision, collect tolls at an international bridge on assigned shift.

Qualifications

Collect tolls at an international bridge on an assigned shift. Involves: Count and verify assigned cash drawer at beginning of shift. Collect tolls from passing vehicles and pedestrians in both United States (U.S.) and Mexican currency and make correct change. Operate personal computer to process vehicular traffic by proper classification. Monitor traffic to refer vehicles to U.S. or Mexican Customs for inspection. Count daily collections, reconcile receipts, prepare daily reports and securely deposit receipts at end of shift.

 Respond to inquiries and complaints from the general public. Involves: Provide directions and information, assist in resolving problems that may occur and interact with a wide range of border patrol, customs and other security personnel, coworkers and the public.

 Perform related duties as required. Involves: Perform duties of coworkers as necessary to ensure continuity of operations during absences. Advise supervisor in a timely manner of situations, issues or complaints that have or could lead to deviation from expected results.

Additional Information

For complete job specification, click here.

Note: This is a new advertisement for Toll Collector. You must apply if you are still interested in this position.

Important Note: The required Supplemental Questions and answers are considered an examination component and will generate a score.

Applicants are being tested on a conditional basis pending review of minimum qualifications. Applications will be reviewed for applicants who pass the Supplemental Questions examination.

Per CSC Rules & Regulations, after review of the minimum qualifications for applicants that pass the Supplemental Questions examination, a passing score, combined with applicable seniority points and veteran points, will be used to create a list of candidates.

Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received.

Please note: Applicants with foreign diploma, transcripts, and degrees must have all documents translated and evaluated by an agency of the National Association of Credential Evaluation Services (NACES) prior to submitting them to the Human Resources Department. Please visit www.naces.org/members for more information.

A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete.

To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position.

Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position.