Title I Career Planner

Full Job Description

Iowa Workforce Development is seeking to fill a full-time Title I Career Planner position.

Domicile will be determined based on the hired candidate’s location at one of our IowaWorks office in Denison or Sioux City, IA.

Agency Overview

Iowa Workforce Development (IWD) is a state agency committed to providing employment services for individual job seekers and to connecting employers to available workers through our IowaWORKS partnership.

Core Responsibilities

The Title I Career Planner will ensure excellent customer service and professionalism while working with customers that enter the IowaWORKS Center.

Interact and collaborate effectively and build respectful relationships among coworkers, partners and with team members within the American Job Center for a better experience for IowaWorks customers.

In this position you will coach, motivate, and encourage job seekers in all aspects of the job search and assist customers to build their personal and job skills for the goal of successful employment.

Assist customers with preparing and tailoring resumes and cover letters and facilitate mock interviews to identify ways to improve their interview skills.

Process documents for partners and team programs and services and refer and direct customers to appropriate workshops and employment events.

Coordinate and facilitate workshops, one-on-one or in-person appointments, or virtual conferencing for customers and participants to give updates on workshops and presentations, system programs and services as new information is available.

Document all services, appointments, and other important information in the IowaWorks database.

Title I Career Planners help customers by answering questions about employment and training opportunities and perform “job matching” by referring career opportunities to candidates in the IowaWorks system.

Provide Workforce Innovation and Opportunity Act (WIOA) Core partner and refer to community agencies and inform customers of current labor market information.

The successful candidate provides direct services to businesses for recruitment of employees by providing information and guidance to employers on how to use the IowaWorks system and inform them of opportunities to participate in Work Based Leaming activities.

You will participate in development and implementation of customized recruitment strategies and events and provide follow-up and services to job seekers and businesses.

Utilize the case management system for tracking and maintaining employer information. Critique and enter job orders and referrals into the Iowa WORKS system.

Network with businesses to determine hiring practices and employer needs.

To be a successful Title I Career Planner will provide individualized career and training services to eligible adults, dislocated workers, and youth in accordance with federal, state, and local policies and procedures.

Determine career interest by administering appropriate assessments and ensure all participants are aware of Work Based Learning and training opportunities in the local area to achieve their individual employment goals.

Benefits of Working for the State of Iowa

Joining the IWD team and becoming a State of Iowa employee comes with a range of valuable benefits, including:

• Excellent health, dental, and vision insurance.
• Generous paid time off, including nine paid holidays, vacation, and sick leave with no cap on sick leave accrual.
• Prepare for the future with the IPERS retirement package, as well as an additional optional deferred compensation retirement plan.
• Flexible Spending Accounts for medical and dependent care.
• Free Life and Long-term Disability Insurance with the option of purchasing additional coverage.
• Employee Assistance Programs and Discount Programs for support.

Click here to learn more about all of the amazing benefits the State of Iowa offers.

Schedule: Full-time | Monday – Friday | 8:00 AM – 4:30 PM

Work Flexibility: Hybrid telework and alternate schedules available after six months of employment

If you’re looking for a career with a well-respected organization that values its employees and customers, you’ve come to the right place!

E-Verify and Right to WorkThe State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees.

Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States.

The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization.

For more information, please visit www.e-verify.gov.

No applicant for employment with the Iowa Department of Workforce Development can have a current, ongoing overpayment balance with Iowa Workforce Development without a payment plan in place. Select positions will be subject to a criminal background check.

Qualifications

Graduation from an accredited four-year college or university; an equivalent combination of education and experience substituting one year of full-time public contact work obtaining, analyzing and evaluating data such as job/claims interviewing, testing, referral and/or placement, sales representative, credit investigation, or related public contact work dealing with job applicants and employers in a variety of supportive clerical and outreach functions for one year of the required education with a maximum substitution of four years; employees with current continuous experience in the state executive branch that includes experience equal to twelve months of full-time work as a Workforce Associate.

For additional information, please click on this link to view the job description.

Additional Information

Travel may be required for positions in this class. Employees must arrange transportation to and from assigned work areas.