Temporary Gate Services Assistant

Full Job Description

The County of Riverside's Human Resources Temporary Assignment Program (TAP) seeks a Temporary Gate Services Assistant position to support the Department of Waste Resources. This is a full-time, temporary position, and incumbents will travel throughout Riverside County to different landfill locations depending on the department's needs. The sites the Temporary Gate Services Assistant will work out of include Moreno Valley, Beaumont, Corona, Blythe and frequent travel to the and Oasis landfills.

This position is responsible for opening and closing landfill sites, assessing and collecting user fees, and enforcing all applicable departmental rules, regulations, and policies related to landfill operations. Additional responsibilities include maintaining the cleanliness and organization of the gate fee booth, collecting operational data, and ensuring accurate records of waste received and revenue collected. The department is seeking candidates with strong customer service and cash-handling experience, proficiency in Microsoft Excel, and the ability to work in a dynamic operational environment. Bilingual candidates (Spanish) are highly desired.

*The work schedule for this position is a rotating 9/80. Availability is required for Saturdays, early morning, evening, overnight shifts, and holidays.


Meet the Team!
The Department of Waste Resources serves the County's solid waste disposal needs by providing for efficient and effective landfilling of County non-hazardous waste, protecting the environment, and promoting recycling in order to ensure a safe and healthy community for current and future generations.

About TAP
The Temporary Assignment Program (TAP) recruits and hires temporary employees for all County departments. TAP assignments are a great way to learn about working for the County while working on a temporary, at-will basis.


TAP Benefits
https://rc-hr.com/files/users/user116/COR_2026_TAP_Guide_FINAL.pdf

Requirements

• Screen customers to determine the proper classification of waste materials and recyclables according to established regulations and policies; provide directions for dumping locations by customer and/or waste type.

• Prohibit dumping of unacceptable waste and refer haulers to appropriate sites where possible; using platform scales, weigh vehicles in order to assess appropriate fees, and determine the tare weight of vehicles if necessary.

• Calculate and collect appropriate fees; assess and determine fees based on the classification of waste material and the weight or volume of each load; collect fees by cash, credit card or Department account transaction; issue receipts and record the amount and type of refuse for each transaction.

• Prepare daily reports of revenue and receipts; maintain scale and scale house in safe and operable condition at all times; may prepare and deliver daily bank deposits.

• Provide customer service; answer inquiries and provide general information to the public concerning operating hours, site locations and directions; explain landfill rules, safety protocols and dumping instructions.

• Troubleshoot computer equipment issues; relay problems to appropriate staff, and subsequently process customers manually.

• Open and close site daily and assist with traffic control; control traffic when area is congested; notify supervisor of stalled vehicles; ensure the site is clear of visitors at closing.

• Keep track of business supplies and inventory; submit requests for supplies as needed.

• May operate and perform checks on diesel generator.

• May exercise right to refuse entry to customers not conforming to regulations.

Qualifications

OPTION I
Education: Graduation from high school, possession of a Certificate of Proficiency issued by the California State Board of Education or attainment of a satisfactory score on a G.E.D. examination.

Experience: Six months of customer service experience with primary responsibility for cash handling and interfacing with the public.

OPTION II
Education: Graduation from high school, possession of a Certificate of Proficiency issued by the California State Board of Education or attainment of a satisfactory score on a G.E.D. examination.

Experience: Six months of performing clerical work directly related to landfill operations.

ALL OPTIONS
Knowledge of: Simple recordkeeping procedures and basic arithmetic.

Ability to: Read, understand, and apply regulations pertaining to the use and operation of County landfill sites; categorize objects consistently according to verbal descriptions; perform arithmetic computations quickly and accurately; keep accurate, complete records according to prescribed procedures; explain and enforce regulations, policies and procedures in a tactful and courteous manner; accept responsibility and work independently; communicate effectively with others in investigating complaints and resolving disputes regarding landfill site operation.

License: Possession of a valid California Driver's License.

Additional Information

For specific questions regarding this position, please contact Mayra Chavez at maychavez@rivco.org or (951)955-0772