Temporary Eligibility Specialist II - Bilingual

Full Job Description

The County of Riverside’s Human Resources Temporary Assignment Program (TAP) seeks a Temporary Eligibility Specialist II to support the Riverside University Health System-Medical Center (RUHS-MC). This is a full-time temporary position located in Moreno Valley or Riverside.

Must be Bilingual in Spanish.
Must have valid California Driver's License.
Travel throughout the County may be required.


This position determines initial and continuing eligibility for one or more public social service aids or medical assistance programs in accordance with established procedures; performs complex and specialized eligibility work such as quality control and quality assurance of previously processed aid applications or the review, evaluation, investigation, and justification of eligibility determinations that have been appealed by clients; refers applicants and recipients who appear to be in need of social services to the appropriate staff members; performs other related duties as required.

Meet the team!

Requirements

• Initially participate in a training program consisting of formalized training and on-the-job training which would give instruction to learn the typical duties performed by the journey level classes.• Interview applicants for and recipients of one or more aid categories to assist them in the completion and clarification of the application and declaration forms upon which eligibility decisions are based; conduct such interviews in the Medically Indigent Services Program (M.I.S.P.) offices, clinics or in the hospitals.

• Obtain pertinent information concerning such items as income, other financial resources and financial obligations/debts from applicants and recipients; obtain additional information to resolve discrepancies in the applications and declarations by telephone, correspondence or personal interviews.

• Determine eligibility in accordance with established procedures; record information for case records; interpret program regulations and other pertinent material to applicants, recipients and the general public.

• May compute amount of grant authorized and perform other similar required computations; may prepare and maintain other documents associated with the eligibility determining process.

• On the basis of observation, or of need expressed by applicant orally or in specified locations on the applications and declaration forms, refer all applicants and recipients who appear to need social services to designated staff members after completing the appropriate referral forms.

Qualifications

Education: Graduation from high school; possession of a certificate of proficiency issued by the California State Board of Education; or a GED diploma.

Experience: Twelve months of performing duties comparable to Riverside County Health Services agency's Eligibility Specialist I classification in the Medically Indigent Services Program.

Knowledge of: The goals of public social service agencies, hospitals and healthcare facilities; the basic laws, rules and regulations governing eligibility and grant determinations for public assistance programs; interviewing and recordkeeping techniques; problems requiring referral to the staff; standard office procedures and practices.

Ability to: Interview effectively in a variety of settings; accurately gather, record and correctly evaluate data necessary for the determination of eligibility for various public assistance programs; correctly interpret the rules and regulations governing eligibility determinations to applicants, recipients and general public; speak and write effectively; maintain accurate and systematic records; identify problems requiring referral to other Department staff.

Additional Information

This recruitment is open to all applicants.

Based on the number of applications received, the posting may close without notice.

For specific questions regarding this position, please contact Jesus Berrelleza at jberrelleza@rivco.org.