Temp Seasonal - Aquatics Program Supervisor

Full Job Description

The Temp Seasonal Aquatics Program Supervisor assists the Recreation Supervisor in overseeing aquatics program operations and staff to ensure a safe and engaging environment for patrons and staff.

This position serves as the primary supervisor for part-time and seasonal aquatic staff, including facility managers, lifeguards and swim instructors and ensures compliance with all safety, health and operational standards.

Requirements

The following Responsibilities and Requirements are functions the individual who holds or desires the position must be able to perform unaided or with the assistance of a reasonable accommodation.

KEY RESPONSIBILITIES:

• Assists the Recreation Supervisor with recruiting, hiring and training aquatics staff.
• Oversees and directly supervises work of team members including facility managers, lifeguards and swim instructors, during operations.
• Schedules staff to ensure adequate coverage for daily operations, events, and programs.
• Assists in organizing and executing in-service training and staff meetings; participates in the preparation of daily records.
• Ensures the safety and regulates conduct of pool patrons; enforces pool policies, rules and regulations; provides customer service to patrons, including handling customer conflict and complaints, as necessary.
• Provides mentorship and coaching to develop staff skills.
• Measures water chemistry and adjusts chemicals as necessary to maintain proper chemical balances of pool; maintains appropriate records of water quality of pool; assists in the proper maintenance and sanitary operation of the pool, pool area and locker rooms; maintains proper updated safety requirements; handles mechanical/pump room or chemical problems as directed.
• Organizes and oversees operations of aquatics programing including swim lessons, water fitness, and other special events as necessary.
• Develops and implements emergency action plans and conducts regular drills.
• Maintains accurate records, including incident reports, water chemistry logs, attendance data, and payroll documentation.
• Assists in budget planning and monitoring expenditures related to staffing, supplies, and programs.
• Addresses patron complaints and inquiries, ensuring customer satisfaction and resolving conflicts as necessary.
• Represents the City of Spokane in community outreach efforts, promoting programs and staff recruitment.
• Performs other duties as assigned.

Qualifications

• Must be at least 18 years of age at time of appointment.
• High School Diploma/GED.
• At least 2 years employed as a Lifeguard or similar position.
• American Red Cross Lifeguard Certificate.
• Possess a valid government issued ID and Social Security Card.
• Required to submit to background check.

DESIRED SKILLS INCLUDE:

• Considerable lifeguarding experience, aquatic program coordination and staff supervision.
• The following Certifications are preferred:
  1. Aquatic Facility Operator certification (AFO)
  2. American Red Cross Water Safety Instructor (WSI)
  3. American Red Cross Lifeguard Instructor (LGI)
  4. Certified Pool Operator's License (CPO)
• Knowledge of water rescue methods; lifeguarding and first-aid practices and techniques; swimming pool safety; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
• Ability to manage budgets, schedules, and administrative tasks effectively.