Technology and Artificial Intelligence Manager (Program Manager I) - 61162693

Full Job Description

The mission of the South Carolina Department of Education is to serve students, support teachers, empower parents, and engage the community so that every student graduates prepared to reach their full potential.

Job Purpose:

To design and lead agency-wide professional development initiatives that build IT workforce capacity for a modern digital workplace, while driving responsible AI adoption through training, resources, and change management—ensuring alignment with South Carolina Department of Education (SCDE) priorities, security standards, and acceptable-use policies.

Responsibilities:

• Provide Strategic Leadership: Design and implement a comprehensive professional learning strategy that builds practical technology, data, and AI capabilities across both IT and non-IT teams aligned to SCDE’s technology roadmap and security priorities.
• Create and Deliver Learning Programs: Create clear role-based curricula for IT and non-IT staff to enable effective use of AI and digital tools in daily work, including collaboration in M365, cloud fundamentals, cybersecurity, data literacy and analytics, interoperability, privacy practices, and low code automation with Power Platform.
• Design and lead an agency-wide AI enablement program that builds foundational-to-advanced AI fluency through in-person training, virtual sessions, and role-specific learning pathways aligned to agency priorities and acceptable-use policy.

Monitor and Brief on Technology and AI Developments: Track the AI landscape and deliver role-specific briefings with vetted resources to staff and leadership.

Highlight high-impact opportunities, risks, and recommended actions in alignment with the technology roadmap, security posture, and acceptable-use policy.

• Develop and maintain an intranet-based AI knowledge hub featuring vetted High-Quality Training Materials (HQTM), approved use cases, templates, guidance, and evolving best practices.
• Establish and coordinate cross-office AI user groups (“champions” network) by defining structure, cadence, topics, agendas, and materials to foster peer learning, experimentation, and rapid sharing of effective practices.
• Lead internal communication and change-management efforts for AI adoption, including promotion of offerings, new tools, success stories, and emerging use cases, in coordination with IT, Communications, and Information Security.
• Create engaging agency-wide activities to encourage experimentation and learning, such as prompt-a-thons, challenges, showcases, and recognition programs that build enthusiasm while reinforcing responsible use.
• Develop and maintain a roadmap to guide implementation, track progress, and ensure alignment with agency priorities and evolving AI strategies.

This position is located in the Office of Information Technology.

Requirements

A bachelor's degree and relevant program experience.

Qualifications

• Bachelor’s degree in Information Technology, Education/Instructional Design, Organizational Development, or related field; Master’s preferred.
• Five plus (5+) years leading technology-focused training and enablement programs, including curriculum design and facilitation.
• Expertise in modern digital workplace technologies (Microsoft 365, Teams, SharePoint, identity, device management, collaboration, data analytics).
• Working knowledge of AI concepts and tools, responsible AI practices, and acceptable-use policy design.
• Strong project management, stakeholder engagement, communication, and technical writing skills.

Additional Information

As a part of a generous compensation package, we offer comprehensive benefits that include generous paid time off, preeminent health care benefits, professional development opportunities, pension, a 401(k), and a hybrid work schedule with opportunity for remote work.

The South Carolina Department of Education offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children.
• 15 days annual (vacation) leave per year.
• 15 days sick leave per year.
• 13 paid holidays.
• State Retirement Plan and Deferred Compensation Programs.

ONLY THOSE APPLICANTS CHOSEN FOR AN INTERVIEW WILL BE NOTIFIED BY LETTER THAT THE POSITION HAS BEEN FILLED.

http://www.ed.sc.gov/jobs/human-resources/title-ix-nondiscrimination/