Support Specialist for Retail Food Safety

Full Job Description

Do you excel at customer service and have strong administrative skills? Do you have attention to detail and like working with documents? Do you enjoy talking with people? Then this is the job for you! Serving as a Support Specialist for the Retail Food Safety Program, your responsibilities will include:

• Serving as the first line of contact for the public, consultants, and outside agencies regarding the Retail Food Safety program for telephone callers.
• Assisting food establishments (restaurants, hospitals, etc.) with registering their username and business through the online portal, including making payments and other site management duties.
• Researching and providing information concerning food safety questions and issues.
• Performing receptionist duties by answering the telephone and greeting visitors with an amicable and helpful attitude. This includes forwarding calls/concerns to the appropriate staff, agency, or industry partner.
• Performing office/administrative duties; organizing, developing, and implementing procedures for recording, routing, and filing documentation.
• Assisting with ordering supplies, collecting information from inspectors, and providing follow-up to our customers.
• Assisting with the collection and creating receipts for funds/fees collected.

BENEFITS:

• Generous State benefits to include retirement, health, vision, dental and life insurance.
  • Premium for BCBS State Standard Plan for employee only coverage is less than $100/month!
  • Premium for BCBS State Standard Plan for full family coverage is only $307/month!
• 13 paid holidays; generous annual and sick leave accruals.
• Up to 6 weeks paid parental leave.
• Employee Assistance Program
  • Free counseling sessions for employees and household members
  • Free Life Management Services (legal, financial, and more)

Requirements

• A high school diploma with four years administrative experience in an office setting OR an associate degree and two years administrative experience. A bachelor's degree may be substituted for the required work experience.
• Valid driver's license and ability to operate a motor vehicle.

Qualifications

• Food safety/restaurant experience.
• Ability to operate independently.
• Knowledge of food safety, data collection, tracking, recordkeeping, and analysis.
• Ability to navigate and toggle between multiple, interfacing computing platforms.

Additional Information

• Ability to work effective as part of a team.
• Must be able to prepare clear, concise, and comprehensive oral and written reports.
• Strong organizational skills are required.
• Ability to communicate effectively with people from diverse backgrounds.
• Must be able to input and maintain large quantities of data.
• Position is based on the campus of the Columbia State Farmers Market in West Columbia. (off Hwy 321). This is not a remote position.