Support Services Analyst I/II - Extra-Help Support Services Analyst I/II

Full Job Description

Duties may include, but are not limited to, the following:

• Performs administrative, fiscal, program and data processing system analysis.
  
• Gathers, tabulates and analyzes data from and works with representatives of other government agencies.
  
• Develops workload indicators, charts and reports to make recommendations on procedures and program alternatives.
  
• Reviews proposed legislation and advises management on the potential impact.
  
• Makes decisions on financial and other administrative systems of average to difficult complexity.
  
• Conducts research, analyzes existing departmental operations, and develops new systems and procedures.
  
• Provides training and technical assistance to other staff.
  
• Creates correspondence, prepares contracts and participates in grant writing activities and contract negotiations.
  
• Facilitates Department compliance and implementation of federal and state plans.
  
• Assists with development, evaluation, and implementation of policies, programs, and projects; may serve as a project leader.

Requirements

SUPPORT SERVICES ANALYST I

Education:
Equivalent to graduation from a four (4) year college or university with a degree in public or business administration, data processing, economics, or a related area. Progressively responsible para-professional administrative experience may substitute for the required education on a year-for-year basis.

IDENTIFIED SAFETY SENSITIVE POSITIONS IN THIS CLASSIFICATION WILL BE SUBJECT TO PRE-EMPLOYMENT, POST-ACCIDENT, REASONABLE SUSPICION, RANDOM AND RETURN-TO-DUTY DRUG AND ALCOHOL TESTING PURSUANT TO THE PROVISIONS OF THE COUNTY OF MERCED DRUG AND ALCOHOL TESTING POLICY

SUPPORT SERVICES ANALYST II

Experience:
One (1) year experience equivalent to a Support Services Analyst I in Merced County.

Education:
Equivalent to graduation from a four (4) year college or university with a degree in public or business administration, data processing, economics, or a related area. Additional directly related experience may substitute for the required education on a year-for-year basis.


IDENTIFIED SAFETY SENSITIVE POSITIONS IN THIS CLASSIFICATION WILL BE SUBJECT TO PRE-EMPLOYMENT, POST-ACCIDENT, REASONABLE SUSPICION, RANDOM AND RETURN-TO-DUTY DRUG AND ALCOHOL TESTING PURSUANT TO THE PROVISIONS OF THE COUNTY OF MERCED DRUG AND ALCOHOL TESTING POLICY

Qualifications

• Operate a personal computer and other modern office equipment.
  
• Establish and maintain filing systems.
  
• Communicate effectively with others in person and over the telephone.
  
• Create correspondence, spreadsheets, and presentation materials using various computer software programs.
  
• Analyze data, interpret directions, procedures and regulations, and develop appropriate responses.
  
• Perform job duties under stressful conditions.
  
• Respond appropriately to situations.
  
• Maintain confidential information in accordance with legal standards and/or County regulations.
  
• Make presentations.
  
• Meet deadlines under stressful conditions.
  
• Resolve conflicts and respond appropriately to complaints.
  
• Complete multiple priority projects with conflicting deadlines.
  
  
• Regular attendance is an essential function.

Knowledge of:

• Principles, methods, and problems of public administration, organization, and management.
  
• Research techniques, data collection and statistical analysis.
  
• Basic principles and methods of administrative, organizational, fiscal, and data processing management.
  
• Systems analysis.

Ability to:

• Gather and analyze data, figures, and other various data.
  
• Analyze, coordinate and integrate economic and demographic data.
  
• Gather, organize, analyze, and present a variety of information and data.
  
• Identify problems and issues and make recommendations for solutions.
  
• Perform and document research in dealing with administrative issues.
  
• Read and interpret operating procedures and regulations.
  
• Recommend and implement change.
  
• Communicate effectively both orally and in writing.
  
• Establish effective working relationships with those contacted.
  
• Work independently.
  
• Develop administrative and data processing systems and procedures.
  
• Prepare clear, concise reports.
  
• Train other staff.