Supervisory Visual Information Specialist

Full Job Description

The Supervisory Visual Information Specialist is assigned as the Section Chief of Medical Media, under the Office of Strategic Communications and Marketing at the West Palm Beach VA Healthcare System and provides leadership in integrating the functions of the Medical Media program within the context of a comprehensive Communications and Marketing Program.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/25/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

for the position, you must ensure that the experience is reflected in your resume and/or if applicable, transcripts must be uploaded to support education requirement or substitution.

Undergraduate and Graduate Education: Major study -- commercial art, fine arts, art history, industrial design, architecture, drafting, interior design, photography, visual communication, or other fields related to the position.

Some positions may also require subject-matter knowledge of medicine, science, or technical equipment.

Advanced training in a vocational school, technical institute, or art institute above the high school level in one of the fields listed above is creditable as general experience on a month-for-month basis.

OR Specialized Experience: Experience in the actual type of work for which application is made.

Unpaid experience is creditable, provided the work done was of a quality level and demonstrated the ability required for the position.

This includes planning the preparation and use of photographs, illustrations, drawings, and other art work, charts, diagrams, dioramas, maps, slides, overlays, and other kinds of visual material for use in communicating information through visual means.

You may qualify based on your experience described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: establishes, directs and amends policies and procedures for Medical Media to ensure Medical Media and its components are consistent with Federal, Agency and Medical Center policies; develops goals and plans based on agency, and hospital mission, maintains and records minutes for follow-up action and resource materials; performs general staff functions by serving on medical center committees; participates in medical center short and long-range planning activities and accepts administrative.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

Serves as the West Palm Beach VA Medical Center's Section Chief of Medical Media, under the Office of Strategic Communications and Marketing.

In the absence of the Chief, Office of Communications and Marketing, undertakes all assignments of the position, when assigned.

May serve as Public Information Officer under Hospital Incident Command System.

Establishes, directs and amends policies and procedures for Medical Media to ensure Medical Media and its components are consistent with Federal, Agency and Medical Center policies.

Develops goals and plans based on agency, and hospital mission, existing services, copyright standards, 0MB guidelines, National Audiovisual guidelines and controls, GPO guidelines, local policies, V ACO Academic Affairs directives, and VHA Circulars and correspondence.

Examines and evaluates overall program activities to determine impact, responsiveness and efficiency.

Planning, developing, implementing, and approving operations and activities of the service and program activities within Medical Media.

Provides administrative guidance and leadership to Medial Media and within the Office of Strategic Communication and Marketing.

Responsible for all aspects of the operation of the hospital-wide television system including both the patient and staff education channels. All programming originates from Medical Media.

The program includes all satellite programming, reception and distribution.

Directly supervises Medical Media staff to include but not be limited to photography, reproduction, graphic design, audiovisual production, and digital media.

Provides all administrative guidance and technical direction for accomplishing the work of each position. Ensures all the work assignments of employees are prioritized and carried out.

Coordinates agency information in support of outreach and public affairs programs and services.

Handles media contacts for both local and national media to include congressional inquiries to the Medical Center. Prepares responses to congressional requests. Performs other duties, as assigned.

Work Schedule: Monday through Friday, 8:00 am to 4:30 pm Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Virtual: This is not a virtual position.

Position Description/PD#: Supervisory Visual Information Specialist/PD548-01022-0 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized