Supervisory Program Application Specialist

Full Job Description

The Phoenix VA HCS is seeking a dynamic Supervisory Program Applications Specialist to join our Health Administration team in the Southeast VA Health Care Clinic!

The Supervisory Program Applications Specialist will coordinate ongoing data collection and analysis and use knowledge of System Redesign principles to determine organization performance.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/26/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: Analyzing and measuring the effectiveness, efficiency, and productivity of administrative and technical programs; Evaluate and make recommendations on major aspects of all assigned VISTA and commercial off the shelf computer packages; Work with Ol&T to troubleshooting computer packages, which require developing specifications and business process models; ability to retrieve, track and trend information for analysis and reporting.

You will be rated on the following Competencies for this position: Analysis and Problem Solving Communication Manages Human Resources Technical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week.

Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: Regular and recurring work is mostly sedentary involving sitting at a desk, although the position requires the ability to move from one geographic location of the facility to another.

The incumbent works with a computer screen and keyboard. Some physical effort such as standing, walking, bending or prolonged sitting may be required.

The incumbent may be exposed to walking to outlying areas. The work places no special physical demands on the employee.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

Major duties include, but are not limited to: Provides administrative and technical supervision, typically at least four or five positions.

Planning and scheduling ongoing production-oriented work on a quarterly and annual basis, or direct assignments of similar duration.

Oversee the development of technical data, estimates, statistics, suggestions, and other information useful to higher level managers in determining which goals and objectives to emphasize.

Designs and develops dissemination and training materials, local standard operation procedures (SOP) manuals, develops and utilizes monitoring tools, and provides for the implementation of Business Office programs through on-site education and training.

Responsible for the coordination, planning, implementation, and training for service and facility staff in business and functional areas for various information technology VISTA packages.

Develops initiatives which will enable the facility to provide quality health care to its population while operating in a more effective and efficient manner.

Work Schedule: 0730am-4:30pm Telework: Ad-hoc only. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position.

Position Description/PD#: Supervisory Program Application Specialist/PD13075A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized