Supervisory Program Analyst IV – Policy Development and Implementation Officer IV

Full Job Description

Under general supervision, the Supervisory Program Analyst IV – Policy Development and Implementation Officer IV is a supervisory position that involves getting work done through others (i.e., the direction of subordinate employees in the performance of work) with accountability to agency management for the quantity and quality of the work done, and for assuring efficient and economical work operations.

Responsibilities include managing research, analysis, and strategy development in the Housing and Revitalization Department including the supervision of professionals and/or paraprofessionals.

The Policy & Strategy Management Team (“Policy Team”) supports the department’s mission to invest funds and deliver services to ensure that housing and neighborhoods are high quality, affordable, and accessible to and for Detroiters.

The charge of the Policy Team is to advance policies and strategies that support the department’s mission and the work of its divisions and the collaborating City departments.

Requirements

• Supervise a subordinate staff of professionals and paraprofessionals who perform a variety of functions related to various department needs and services.
• Utilize data collection and analysis techniques to evaluate individual housing and community development strategies, policies, and programs; submit oral and written reports to management personnel for their consideration and decision-making.
• Research and investigate new or improved business and management practices for application to HRD programs or operations.
• Develop new or modified administrative program policies, regulations, goals, or objectives.
• Attend meetings of other governmental agencies, business, and community groups as assigned and summarize discussion and action items; draft responses to requests for information.
• Assist in drafting proposed statements of work, requests for proposals, and requests for qualifications for subject matter expert vendors to augment capacity of HRD in meeting strategy development goals.
• Ensure that project status, issues, and successes are communicated to project team, stakeholders, sponsors, steering committee, and all levels of management, and are documented appropriately.
• Recognize problems or situations that are new or without clear precedent; Evaluate alternatives and find solutions using a systematic, multi-step approach.
• Proactively engage present and future stakeholders in design, priority setting, and implementation.
• Consult and provide advice, facilitate discussion, and resolve conflict, establish trust, build and use cross-functional relationships to accomplish work objectives.
• Convey goals and objectives clearly and in a compelling manner; listen effectively and clarifies information as needed; interpret verbal and non-verbal messages that others communicate; produce clear status reports; communicate tactfully and candidly.
• Ensure open communication on the project team; address delicate situations and handle them in such a way as to maximize opportunity and minimize risk.
• Undertake continual adjustments with stakeholders in a persuasive manner to keep the project on course, by use of positive win/win negotiation.
• Provide advice to management on program and production goals, priorities, major work schedules, cost or fiscal budget analyses as it relates to position control.
• Prioritize work; anticipate consequences of actions, potential problems, or opportunities for change.
• Set and meet realistic deadlines; forecast changes and communicate current and projected issues.
• Plan work to be accomplished by subordinates; Set priorities and prepare schedules for completion of work.
• Assign work to subordinates based on priorities, selective consideration of the difficulty and the requirements of the assignments, and the capabilities of employees.
• Evaluate performance of subordinates.
• Give advice, counsels, or instructions to individual employees on both work and administrative matters.
• Interview candidates for positions on team; make recommendations for appointments, promotion, or reassignment involving such positions.
• Hear and resolve complaints from employees; refer group grievances and the more serious complaints not resolved to higher level supervisors.
• Recommend minor disciplinary measures such as warnings and reprimands.
• Identify developmental and training needs of employees; provide or make provision for such development and training.

Qualifications

Qualifications (required):

• Bachelor’s degree from an accredited college or university, with major course of work in community development, public administration, business, public policy, urban studies, or a related field. 
• Minimum of four (4) years of professional experience in program development/administration, research, program evaluation, data analysis, and/or policy analysis.
• One (1) year of experience in a supervisory capacity leading professionals, projects and assignments.

Equivalent combinations of education and experience may be substituted to meet the education and experience requirements of this position.

Qualifications (preferred):

• Master’s degree in one of the above listed fields.
• Experience in the areas of affordable housing and/or community development.
• Experience in designing, administering, and/or evaluating community development activities.
• Experience managing staff/teams to accomplish highly complex assignments.