Supervisory Program Analyst

Full Job Description

This position is located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Mid Atlantic Health Care Network (VISN 6), Richmond VA Medical Center (RVAMC), in Fiscal Service.

The MCA Site Manager is the coordinator, manager, and supervisor of the MCA program for the Richmond VAMC.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/20/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: Comprehensive and detailed knowledge of the VISN and Medical Centers' organizational structures, missions, objectives, functions, processes, and governing policies.

Extensive knowledge of management principles and the tools of analysis and evaluation to include a mastery of a wide range of qualitative and/or quantitative methods for the assessment and improvement of complex program effectiveness for processes and systems.

Knowledge of financial, accounting, budgeting, and statistical principles and techniques.

****NOTE: Evidence of specialized experience must be supported by detailed documentation of duties performed in positions held on your resume.

You must provide work experience information such as hours per week, salary, and starting/ending dates of employment (month and year format) to establish you have one (1) full year of Specialized Experience at or comparable to the required grade level.**** You will be rated on the following Competencies for this position: Analysis and Problem Solving Communication Cost Accounting Managing Human Resources Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week.

Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: ???????The work is sedentary. However, there may be some walking, standing, bending and carrying of light items such as papers and books.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

Major duties and responsibilities of this position include, but are not limited to, the following: Developing position descriptions and performance standards for the team, monitors performance, taking disciplinary action when necessary, evaluates work accomplished, coordinates special projects, interviews, selects employees, and approves leave.

Informs facility leadership, physicians and clinical staff and team members of policies and procedures of this medical center and how they relate to the Managerial Accounting Program.

Resolves informal complaints, recommends promotions, reassignments and other changes in assigned personnel.

Identifies developmental and training needs of staff members, ensuring appropriate access to necessary training and development opportunities.

Encourages subordinates to attend continuing education and training development activities in order to obtain the number of training and/or continuing education hours specified annually.

Identifies trends, accomplishments, and/or deficiencies related to the program in order to devise solutions or propose alternate courses of action.

Prepares cost effectiveness studies of Medical Center operations and is responsible for the collection, interpretation and analysis of quantitative and qualitative data relevant to the program being evaluated.

Analyzes the existing automated and manual systems to determine the type of financial and clinical information available.

Assesses the effectiveness of the data collection systems and develops audits of the resulting output for evaluation.

Reviews and analyzes computer-generated cost, budget, and clinical activity reports on a monthly/quarterly basis in order to verify the accuracy of the data, noting trends, analyzing variances, and identifying areas for concern/improvement.

Validates and analyzes national reports such as Physician Productivity Report, Cost by Treatment Specialty, Cost by Stop Code Validated by Mapping, and Workload Validation reports to determine effectiveness of clinical staff.

Researches the existing medical center organizational structure in order to create appropriate staffing and cost allocations.

Evaluates and makes recommendations for effective organizational changes affecting medical center and VISN functions by evaluating "make-buy" decisions regarding treatment of patients.

Develops, analyzes and researches national report/data systems such as Veterans Support Service Center (VSSC), Allocation Resource Center (ARC), Office of Productivity, Efficiency and Staffing(OPES) to determine VHA consistency.

For example, Person/Class verification, SPARQ tool and SQL tools, as well as reports available in the MCA/DSS data system.

Utilizes specialized application software including Monarch, ProClarity, SharePoint and Access and suggests reports for VISN analysis and planning.

Maintains and modifies the MCA program in order to reflect changes throughout the RVAMC organization and to comply with national and VISN standardization and requirements.

Designs report formats based on discussions with top management, clinical center directors, VISN management, service chiefs, supervisors, and staff.

Prepares monthly and quarterly cost and workload summary reports, which are submitted to top management.

Designs cost and clinical studies, which are reflective of the services, provided to improve patient care and resource utilization.

Develops and implements analysis tools for VISN using corporate data warehouse to compare trends in productivity.

Oversees productivity of clinical programs, provides results and recommendations regarding the data output and organizational structure.

Coordinates the training of all levels of local management in the operation and use of MCA to include department managers, service chiefs, physicians and top management.

Develops, communicates, and implements instructional materials to medical center personnel responsible for providing specific information to MCA for software entry.

Assists the Medical Center Cost Revenue (MCCR) manager in the use of MCA identifiers and the analysis to determine proper clinic set up for proper co-pay billing. Performs other duties as assigned.

Work Schedule: 8:00am-4:30pm M-F Virtual: This is not a virtual position.

Position Description/PD#: Supervisory Program Analyst/PD028600 Relocation/Recruitment Incentives: May be authorized to highly qualified individuals. Permanent Change of Station (PCS): Not Authorized