Supervisory Medical Records Technician (ROI)

Full Job Description

The Bronx VA Medical Center is recruiting 1 full-time Supervisory Medical Record Technician (MRT) Release of Information (ROI) in the Health Information Management (HIM) Service at the James J.

Peters facility. Basic Requirements: Citizenship. Be a citizen of the United States.

(Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with chapter 3, section A, paragraph 3g, of this part.) Experience and Education Experience.

One year of creditable experience that indicates knowledge of medical terminology and general understanding of health records.

Six months of the required one year of creditable experience must have provided the knowledge, skills, and abilities (KSAs) needed to perform MRT (ROI) work. OR, Education.

An associate's degree from an accredited college or university recognized by the U.S.

Department of Education with a major field of study in health information technology/health information management, or a related degree with a minimum of 12 semester hours in health information technology/health information management (e.g., courses in medical terminology, anatomy and physiology, legal aspects of health care, and introduction to health records).

OR, Experience/Education Combination. Equivalent combinations of creditable experience and education are qualifying towards meeting basic experience requirements.

The following experience and educational/training substitutions are appropriate for combining education and creditable experience: Six months of creditable experience that indicates knowledge of medical terminology, privacy and release of information, the health record, and one year above high school with a minimum of six semester hours of health information technology/health information management courses.

Six months of creditable experience that indicates knowledge of medical terminology, privacy and release of information, the health record, and successful completion of a course for medical technicians, hospital corpsmen, medical service specialists, or hospital training obtained in a training program given by the Armed Forces or the U.S.

Maritime Service under close medical and professional supervision.

The training program may be substituted on a month-for-month basis for up to six months of experience provided the training program included courses in anatomy and physiology, and health record techniques and procedures.

Physical Requirements. See VA Directive and Handbook 5019, Employee Occupational Health Service. English Language Proficiency.

MRTs (ROI) must be proficient in spoken and written English, as required by 38 U.S.C. § 7403(f). GRADE REQUIREMENT: MRT (ROI).

All individuals assigned to this occupation must have an approved parenthetical title, as described below: Supervisory MRT (ROI) GRADE DETERMINATION: Supervisory Medical Records Technician (ROI), GS-8 Experience.

One year of creditable experience equivalent to the next lower grade level. Assignment.

For all assignments above the journey level, the higher-level duties must consist of significant scope, complexity (difficulty), range of variety, and be performed by the incumbent at least 25% of the time.

This assignment performs supervision, administrative management, and direction of release of information staff, which includes GS-7 MRT (ROI-Legal), and lead MRT (ROI) positions.

They have full supervisory responsibility, including preparing work assignments, monitoring the performance of release of information staff, evaluating employee performance, selecting staff, recommending awards and advancements, and taking disciplinary actions.

The supervisory MRT(ROI) generates workload reports, distributes pending workload to staff, and monitors completion status.

The employee ensures the timely release of health records in accordance with policies and procedures.

They ensure compliance with accrediting agency and regulatory requirements and ensure corrective action is initiated, as needed.

They work collaboratively with VA Regional Counsel to ensure health records related to malpractice, subpoenas, and tort cases are prepared and disclosed in a timely manner.

The supervisory MRT (ROI) ensures orientation and competency assessments are conducted for all assigned staff.

They develop policies and procedures, performance standards, and position descriptions, and/or functional statements.

They are responsible for professional and administrative management of release of information staff. They maintain interdepartmental relations with other services to accomplish medical center goals.

Demonstrated Knowledge, Skills, and Abilities.

In addition to the experience above, the candidate must demonstrate all the following KSAs: Ability to develop policy and provide workload analysis for release of information.

Skill in interpersonal relations and conflict resolution. Ability to provide or coordinate staff development and training.

Ability to provide the full range of supervisory duties, to include responsibility for assignment of work to be performed, performance evaluation, selection of staff, recommendations of awards, advancements, and disciplinary actions.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. Major Duties:

Duties include but not limited to: This assignment performs supervision, administrative management, and direction of release of information staff, which includes GS-7 MRT (ROI-Legal), and lead MRT (ROI) positions.

The incumbent is also responsible for the daily operation of the Medical Records Scanning Unit with the responsibility of resolving daily problems timely and accurately.

They have full supervisory responsibility, including preparing work assignments, monitoring the performance of release of information staff, evaluating employee performance, selecting staff, recommending awards and advancements, and taking disciplinary actions.

The supervisory MRT(ROI) generates workload reports, distributes pending workload to staff, and monitors completion status.

The employee ensures the timely release of health records in accordance with policies and procedures.

The incumbent serves as supervisor and technical expert for the Release of Information & Scanning Units.

Provides guidance and suggestions to the Chief, HIM regarding staffing needs and shortages within the ROI & Scanning units.

Provides guidance and technical direction necessary for accomplishing the work of the unit or team.

Provides effective audits and monitors for all areas of responsibility, assuring that accurate and timely data is processed by all employees.

Reviews work accomplished and assessed quality, quantity, accuracy and timeliness of work produced by each employee. Ascertains problems encountered and takes corrective action.

Develops performance standards and conducts performance evaluations. Develops and conducts competency assessments. Responsible for carrying out established personnel functions and practices.

Keeps employees informed about important aspects of personnel management programs. Formulates and initiates performance standards.

Interviews new employees, recommends selection, and carries out training and development of assignments, awards or disciplinary action. Approves leave and establishes work schedules.

Implement provisions of EEO programs to ensure fair and equal treatment for all employees.

Prepare formal requests and recommendations for promotions, reassignments, other status changes, or recognition of outstanding performance of assigned employees.

Prepares and submits functional statements for new positions, clarification, or updates. Receives formal grievances, resolving those that can be resolved by the first level supervisor.

Takes disciplinary action as deemed necessary and proposes to higher authority specific disciplinary action.

Keeps employees informed of management goals and objectives and higher levels supervisors informed of employee participation and concerns.

Total Rewards of a Allied Health Professional Work Schedule: Monday - Friday, 8am-4:30pm.

Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.

Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not available.

Virtual: This is not a virtual position. Functional Statement #: 38381F Relocation/Recruitment Incentives: Not Authorized. Permanent Change of Station (PCS): Not Authorized.

Physical Demands: Work is sedentary but also demands standing, walking, bending, twisting, and carrying light items no more than 10 pounds.

Work Environment: Work is performed in an office/clinic setting with minimal risks that requires normal safety precautions; the area is adequately lighted, heated, and ventilated.

However, the work environment requires someone with the ability to handle several tasks at once in sometimes stressful situations.