SUPERVISORY IT SPECIALIST (PLCYPLN)

Full Job Description

This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer.

Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer.

Notice of Result letters will not be sent to applicants who respond to this flyer.

I have one year of information technology related experience in the federal service or private or public sector demonstrating the following four competencies, as defined: 1.

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

IT-related experience demonstrating this competency include: overseeing the implementation of programming specifications by monitoring program design, coding and debugging performed by contractors. 2.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

IT-related experience demonstrating this competency include: determining customer requirements and assisting customers by recognizing and analyzing trends by providing instruction and orientation. 3.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

IT-related experience demonstrating this competency include: contacting customers at the Help Desk Level that may include those who are skeptical or uncooperative, skilled in communication to relay instructions and represent the team in meetings within the organization.

4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

IT-related experience demonstrating this competency include: analyzing the types, frequency and solutions necessary to correct problems and improve help desk operational procedures.

For GS-14: In addition to my experience demonstrating the four competencies above, your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-13 grade level or pay band in the Federal service or equivalent experience in the private or public sector.

Experience managing the IT Program Resource Process, development of annual budget and Warfare Improvement Program (WIP)/Program Objective Memorandum (POM) inputs.

Experience advising the C4 Directorate on IT budget, portfolio management, governance, policy, strategic planning and human capital.

Experience implementing business planning processes within the C4 Directorate.

Experience implementing and managing C4 Human Capital Planning and Cyber Workforce (CWF) program through oversight of overall planning, direction and timely execution of MSC IT operations.

Experience supervising and directing subordinate personnel through establishment of goals and objectives. Reviews and approves final work products.

Experience conducting internal program reviews to ensure the planned personnel, material, equipment, training and services are executed within the budget and are aligned with approved plans.

Experience with IT program management, investment management, project management, knowledge management, systems analysis, communication skills and capital planning and investment.

Leads the application of Knowledge Management principles and practices in these areas.

Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-b/ A complete resume is required.

Resumes are restricted to no more than 2 pages. Illegible/unreadable resumes will not be considered. Your resume must show relevant experience, job title, duties and accomplishments.

Your resume must show complete information for each job entry to support minimum qualifications.

The following information should be provided in your resume, but it is acceptable to provide elsewhere in your application package: employer's name, starting and end dates (Mo/Yr), hours per week if experience was less than full time (35-40 hours per week), and pay plan, series and grade level (e.g.

GS-0201-09) for relevant federal experience. TIP: A good way to ensure you include all essential information is to use the Resume Builder in USAJOBS to create your resume.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Major Duties:

• You will develop internal resource management policies and procedures for all IT projects.
• You will implement and manage Cybersecurity Workforce (CSWF) program for MSC.
• You will monitor IT program funds execution.
• You will manage the IT Program Resource Process and development of annual budget, IO program reviews, and Program Objective Memorandum (POM) input.