Supervisory IT Specialist

Full Job Description

This position is located in the Farm Production and Conservation (FPAC) Business Center (FBC), Information Services Division (ISD).

The incumbent serves as the ITOMS Section Chief and is responsible for providing leadership, management, evaluation, and technical direction to the ITOMS Section staff.

In order to qualify, you must meet the eligibility and qualifications requirements as defined below by the closing date of the announcement.

For more information on the qualifications for this position, visit the Office of Personnel Management's General Schedule Qualification Standards.

Your application and resume must clearly show that you possess the experience requirements. If education is required or being used to qualify, you must submit a copy of your transcripts.

For all positions, individuals must have IT-related experience demonstrating each of the four competencies listed below.

1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined below.

Specialized Experience Requirement For the GS-15 grade level: You must have one year of specialized experience equivalent to the GS-14 grade level in federal service or comparable experience not gained through federal service.

Specialized experience is defined as: Providing centralized design, development, and maintenance support of the FPAC operational/infrastructure environments and tools; Delivering SaaS and PaaS cloud systems and integrating with or managing DevSecOps engineering teams; Providing for system and database administration of environments ensuring policies, plans, and procedures are performed for application server maintenance and support; Overseeing acquisition planning, monitoring, and management of IT Contracts, and managing budgets and integrating with Executives.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social).

Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

Time-in-Grade Requirement: If you are a current federal employee in the General Schedule (GS) pay plan and applying for a promotion opportunity, you must meet time-in-grade (TIG) requirements of 52 weeks of service at the next lower grade level in the normal line of progression for the position being filled.

You must meet this requirement by the closing date of this announcement. Major Duties:

• Responsible for delivery of all operations activities for FPAC systems including recommendations by teams for new cloud technologies in alignment with ISD governance processes.
• Oversee acquisition planning, monitoring, and management of IT Contracts that support operations for all FPAC systems.
• Coordinate with FPAC stakeholders on well-defined integration between ISD and business stakeholders, ensure transparency of operations activities, production support activities, data calls, data change requests, and activities that support FPAC
• Coordinate with other Section Chiefs within SDOB and other ISD branches to share knowledge and drive reuse and efficiencies across FPAC.
• Coordination with Application Development software deliver in support of business applications to ensure solutions have required support to meet solution delivery.