Supervisory Patient Representative
Veterans Health Administration
Posted: February 5, 2026 (1 day ago)
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Farm Production and Conservation (FPAC) Business Center
Department of Agriculture
Location
Kansas City, Missouri
Salary
$127,829 - $166,182
per year
Type
Full Time
More IT & Technology jobs →Closes
Base salary range: $104,604 - $135,987
Typical requirements: 1 year specialized experience at GS-13. Senior expert or supervisor.
Note: Actual salary includes locality pay (15-40%+ depending on location).
This job involves leading a team that designs, builds, and maintains computer systems and software for the Department of Agriculture's farm programs, ensuring everything runs smoothly and follows government rules.
The role requires managing staff, solving technical problems, and advising on budgets and contracts for IT projects.
It's a great fit for experienced IT leaders with strong management skills and a background in developing applications, especially those passionate about supporting agriculture initiatives.
This position is located in the Farm Production and Conservation (FPAC) Business Center (FBC), Information Services Division (ISD).
The incumbent serves as the DARPT Team Lead and is responsible for providing leadership, management, evaluation, and technical direction to the DARPT staff.
In order to qualify, you must meet the eligibility and qualifications requirements as defined below by the closing date of the announcement.
For more information on the qualifications for this position, visit the Office of Personnel Management's General Schedule Qualification Standards.
Your application and resume must clearly show that you possess the experience requirements. If education is required or being used to qualify, you must submit a copy of your transcripts.
For all positions, individuals must have IT-related experience demonstrating each of the four competencies listed below.
1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined below.
Specialized Experience Requirement For the GS-14 grade level: You must have one year of specialized experience equivalent to the GS-13 grade level in federal service or comparable experience not gained through federal service.
Specialized experience is defined as: Providing centralized design, development, and maintenance support of the FPAC business applications and tools; Applying a wide range of information technology laws, regulations, policies and precedents sufficient to provide comprehensive advisory services involving information technology systems, functions, and work practices; Developing software applications such as Java, .Net and native AWS ensuring policies, plans, and procedures are followed; Providing advisory services involving information technology budget planning and execution, acquisition planning, monitoring, and management of IT Contracts; Managing a team to resolve complex problems and issues within information technology business applications.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social).
Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.
Time-in-Grade Requirement: If you are a current federal employee in the General Schedule (GS) pay plan and applying for a promotion opportunity, you must meet time-in-grade (TIG) requirements of 52 weeks of service at the next lower grade level in the normal line of progression for the position being filled.
You must meet this requirement by the closing date of this announcement. Major Duties:
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