Supervisory Correspondence Management Specialist

Full Job Description

This position is located in the Office of the Executive Secretariat, Office of Management, Department of Energy.

As a Supervisory Correspondence Management Specialist, you will support the mission of the Office of the Executive Secretariat to facilitate quality document management, oversee the day-to-day technical management and direction of a team and ensure quality standards and customers' needs are met.

SPECIALIZED EXPERIENCE REQUIREMENTS: A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level GS-12 in the Federal service.

Specialized experience for this position is defined as meeting 4 of 5 of the following: Reviewing, analyzing, and assigning incoming unclassified and classified documents papers and correspondence addressed to and for the signature of DOE senior leadership to ensure standard operating procedures are followed and assignments are accurate.

Utilizing a web-based document management system that supports document and correspondence management.

Providing guidance to internal and external customers by reviewing documents and correspondence to ensure accuracy of assignments, action requested, and timely due dates for responses in support of the Department's mission.

Assessing the effectiveness of incoming document management processes and procedures to identify areas for streamlining and improvement.

Serving as a primary point of contact or liaison for organization staff on headquarters security policies and procedures.

Education cannot be substituted for specialized experience at the GS-13 grade level. "Experience" refers to paid and unpaid experience.

Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations.

Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Limit your resume to no more than two (2) pages.

If more than two pages are submitted, only the first two pages will be reviewed to determine your eligibility and qualifications.

Your full resume will be made available to the hiring manager if you are referred.

Time-in-Grade: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration.

You must meet all qualifications and eligibility requirements by the closing date of this announcement. Major Duties:

As a Supervisory Correspondence Management Specialist, you will: Serve as a supervisor with a staff of analysts who perform work in assigned areas of the Office of the Executive Secretariat, Correspondence Management Group.

Oversee and direct day-to-day activities of the Correspondence Management Group. Provide technical direction, guidance, and advice to all team members engaged in specialized work.

Plan, direct, and implement services and activities relating to document management. Employe quality management practices to promote continuous improvement throughout the organization.

Conduct analytical studies and/or projects related to incoming correspondence, document management, prepare reports and make recommendations.

Employ quality management practices to promote continuous improvement throughout the organization including identifying customer and stakeholder expectations; and incorporating learning and continuous improvement into management systems.