Supervisory Air Traffic Control Specialist (Operations Manager - MSS-3)

Full Job Description

Serves as an Operations Manager in an ATC-8 Combined En Route Radar Approach facility, responsible for planning and directing the operations in the facility; or planning and directing multiple support activities for the facility such as training, quality assurance, traffic management, airspace and procedures, plans and programs, and other facility program areas.

Qualifications: 1. Must have held an FAA FV-2152-J or FG-2152-14 or above regional or headquarters position for at least 1 year (52 weeks) OR 2.

Must have been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility; (NOTE: An employee who has been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility that is upgraded is considered to meet the qualification requirements of the upgraded position, since he/she has been performing the higher-graded work) OR 3.

Must have held a MSS position or above for at least 1 year (52 weeks) in an ATS facility. 4.

IN ADDITION to meeting the qualification requirements above, candidates MUST also be eligible and meet Revision 1, "MSS Qualification Requirements for AT-2152 Terminal and En Route Positions, (Revision 1) dated 11/08/99".

For this particular position, applicants MUST currently hold or have held the position of MSS-2 or higher for at least 1 year (52 weeks) or a FAA 2152 FV-J/FG-14 or higher in a Headquarters or Region position for at least 1 year (52 weeks).

A CPC or MSS-1 without afore mentioned experience would not be able to make application.

Note: FSS falls under Systems Operations within ATO, FSS Air Traffic Controllers would need to meet the requirements listed above by having experience in Air Traffic Services (ATS) Facilities.

or regional or headquarters experience as stated in item 1.

As a part of the Federal-Wide Hiring Reform Initiative, the FAA is committed to eliminating the use of KSA narratives from the initial application in the hiring process.

Applicants for this announcement are NOT required to provide a narrative response in the Leadership and Management Dimensions.

In lieu of narrative responses in the Leadership and Management Dimension text boxes, include information in your work history that provides specific examples of how you meet the answer you chose for each.

Work history examples should be specific and clearly reflect the highest level of ability.

Your answers will be evaluated further to validate whether the level selected is appropriate based on the work history and experience you provided.

With resumes being limited to two pages you may consider attaching a word document that addresses the Leadership and Management Dimensions in specific detail.

Applications lacking evidence of the Leadership and Management Dimensions will be rated as incomplete. QUALIFICATIONS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT. Major Duties:

Directs a highly technical workforce that provides either air traffic control services and/or tactical and strategic support.

The work impacts the effectiveness and efficiency of the day-to day operations of the facility.

Work typically impacts the safe, orderly, and expeditious movement of aircraft as well as the efficient operation of segments of the aviation industry.

Provides training, coaching and guidance to subordinates and facilitates team building throughout area(s) of responsibility.

Integrates support resources with operational needs to maintain effective air traffic control service and may work other than administrative shifts to meet this requirement.

Using measures of organizational performance, continuously reviews work processes to assure that results meet the agency's mission and the customer's needs, adds value to facility services, and are efficiently achieved.

Assigns and reviews work. Plans work and sets priorities and schedules.

Approves leave; prepares schedules for completion of work; assigns work to subordinates based on priorities; evaluates work performance of subordinates ensuring equity of performance standards and ratings; gives advice on work and on administrative matters; Identifies and arranges for developmental and other training needs of subordinates.

Makes decisions on work problems presented by subordinates; hears and resolves group grievances and serious employee complaints; effects disciplinary actions; recommends/approves selections and transfers; recommends/approves awards.

Deals with labor representatives concerning workforce issues. Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels.

Provides input to and contributes to the accomplishment of facility goals and objectives. Serves as a member of the management team to improve organizational performance and to meet strategic goals.

Communicates and reinforces team and individual responsibility and professionalism in all areas of responsibility, including selections, training, and transfers.

Participates in the labor-management partnership process and fosters a work environment where all employees are treated in a fair and equitable manner.

Meets and has frequent contacts with both internal and external customers including subordinates, other peer management representatives, union representatives, administrative support staff within the facility, higher ranking managers and supervisors, members of the general public, and representatives of the aviation industry.

The Operations Manager reports to the Air Traffic Manager. Performance is evaluated upon the effectiveness with which assigned program objectives are achieved.