Summary

This job involves leading teams of community health workers to help people experiencing homelessness in Los Angeles by supervising outreach efforts, coordinating crisis responses, and supporting encampment resolutions.

It requires hands-on field work to address housing, mental health, and substance use issues while reporting insights to improve programs.

A good fit would be someone passionate about community service with experience in outreach, supervision, and working with vulnerable populations in high-pressure situations.

Key Requirements

Experience in supervising outreach or community health staff, including performance monitoring and coaching
Knowledge of trauma-informed and person-centered outreach practices
Ability to coordinate multidisciplinary teams and respond to crises involving medical, behavioral health, or public safety issues
Skills in field-based engagement, identifying service gaps, and communicating recommendations to leadership
Familiarity with encampment resolution protocols and pre-engagement planning
Proficiency in providing direct support to staff, such as biweekly meetings and ensuring access to tools
Understanding of homelessness issues, including housing, mental health, and substance use

Full Job Description

Type of Recruitment
Open Competitive - Emergency

Filing Dates

Applications will be accepted from Wednesday, April 8, at 8:00 a.m. (PT) until Monday, April 13, 2026, 5:00 p.m. (PT). All applications must be received before 5:00 p.m. (PT) on Monday, April 13, 2026, to be accepted.

Exam Number

HH8106A-EA

The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

The Department of Homeless Services and Housing is seeking qualified candidates to fill emergency Supervising Community Health Worker vacancies related to the homelessness crisis.

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

During your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.

Those who successfully pass the assessment will be considered for permanent appointment to Supervising Community Health Worker.

Requirements

Field Based Engagement and Supervision

Provide direct, hands-on supervision in the field, including coaching and modeling of trauma-informed, person-centered outreach practices.
Monitor outreach effectiveness and identify emerging trends, service gaps, barriers, and community needs.
Communicate field insights, challenges, and recommendations to department leadership to inform program improvements.

Crisis Response & Coordination

Coordinate and deploy outreach teams in response to urgent and emergent field situations, including medical, behavioral health, and public safety concerns.
Collaborate with outreach partners, namely LASD and LACoFD, multidisciplinary teams (MDTs), and County departments to ensure timely, appropriate, and coordinated interventions.

Direct Supervision

Provide direct supervision to outreach staff, including conducting documented biweekly one-on-one meetings focused on performance, development, and support needs.
Monitor staff performance metrics and ensure alignment with Countywide standards, contract requirements, and program goals.
Deliver ongoing coaching, mentorship, and corrective action as needed to support staff success and accountability.
Ensure staff have access to necessary tools, equipment, and supplies to perform their duties effectively.
Model best practices in outreach, engagement, and documentation.

Encampment Resolution and Field Operations

Participate in and support encampment resolution efforts in accordance with County protocols and guidelines.
Coordinate pre-engagement activities, including planning, outreach strategy development, and collaboration with service providers and partner departments.
Provide field based supervision and support to CHWs and Senior staff during encampment operations and follow-up activities.
Oversee the development, maintenance, and implementation of By-Name Lists to track and prioritize individuals for services and housing interventions.

Documentation Data Entry and Reporting

Ensure staff complete accurate, timely, and compliant documentation in HMIS and other required data systems.
Monitor and track outreach contacts, referrals, service connections, and client outcomes.
Support performance monitoring, data quality assurance, and compliance with funding and regulatory requirements.
Prepare and deliver regular reports and status updates on outreach activities and outcomes to leadership.
Oversee the completion and maintenance of site-specific By-Name Lists, particularly in support of emergency response efforts.

Qualifications

Requirements to Qualify

Option I: Three (3) years of experience at the level of* Senior Community Health Worker** or similar experience at a public or private community-based organization, clinic, hospital or health system.

Option II: Five (5) years of experience at the level of* a Community Health Worker*** at a public or private community-based organization, clinic, hospital, public health organization or health system.

Special Requirement Information

*You may still qualify even if your job title isn’t exactly the same as the ones listed. What matters is that your experience is at a similar level — meaning your job involves similar responsibilities, requires comparable skills and knowledge, and takes place within a similar organizational structure. Please provide a clear explanation of your experience to demonstrate that it is at the appropriate level.

**Experience at the level of Senior Community Health Worker is defined as assisting in the planning, development, implementation, and evaluation of community-based programs and program resources designed to assist clients/patients with physical health, mental health, and social adjustment related issues.

***Experience at the level of Community Health Worker is defined as assisting professional staff in providing direct health, mental health, or social services to clients and patients.

License

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Physical Class

Physical Class III – Moderate: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds.

Desirable Qualifications

Experience working for a public homelessness services agency providing direct field-based services, such as LAHSA, within the last 6 months.

Additional Information

Exam Content

During your initial work period, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.

Application and Filing Information

Applications must be filed online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information.

Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add AAvetyan@hr.lacounty.gov, as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.

Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

Social Security Number
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

Computer and Internet Access at Public Libraries

For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

Anti-Racism, Diversity, and Inclusion (ARDI)

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

Department Contact Name: Armen Avetyan

Department Contact Email: AAvetyan@hr.lacounty.gov

Teletype Phone: (800) 735-2929

✓ Fresh Listing

SUPERVISING COMMUNITY HEALTH WORKER - EMERGENCY APPOINTMENT (HOMELESSNESS)

SES Pay Grade

Job Description

Summary

Key Requirements

Full Job Description

Requirements

Qualifications

Additional Information

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