SUPERVISING COMMUNITY HEALTH WORKER/ EMERGENCY APPOINTMENTS HOMELESSNESS

Full Job Description

TYPE OF RECRUITMENT:
OPEN COMPETITIVE- EMERGENCY

EXAM NUMBER:

b8106D-EA

FILING DATES:

August 19, 2024 at 8:00 a.m. (Pacific Time)

This opportunity will remain open until the needs of the service are met

NO OUT-OF-CLASS EXPEREIENCE WILL BE ACCEPTED. REQUIRED EXPERIENCE MUST BE FULLY MET AND INDICATED ON THE APPLICATION AT TIME OF FILING. NO WITHHOLDS WILL BE ALLOWED FOR THIS EXAMINATION.

The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

The Department of Mental Health is seeking qualified candidates to fill emergency Supervising Community Health Worker vacancies related to the homelessness crisis.

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.

Those who successfully pass the assessment will be considered for permanent appointment to Supervising Community Health Worker.

Requirements

Supervises the work of a team of Senior Community Health Workers and Community Health Workers in providing direct health, mental health, or social services to clients and patients.

This includes providing direction and guidance to staff, monitoring staff schedules, and evaluating work for quality and completeness.Assigns service referrals received from social workers, eligibility workers, medical case workers, and other professional staff to assist clients/patients in obtaining food stamps, housing, medical services, mental health services, substance use care, and other supportive services as appropriate.Discusses challenging or problematic cases/situations with staff and makes suggestions and recommendations on best course of action to provide optimal services to clients/patients and community members.Leads, oversees, and facilitates the development of independent living skills of clients/patients by identifying support group needs and implementing support groups in subjects including, but not limited to, housekeeping, cooking, shopping, budgeting, use of public transportation, reading, and personal hygiene.Makes recommendations to management for improved work methods including formulating policies and procedures and oversees implementation and operation of such policies, procedures and recommendations.Identifies gaps within community programs and services and recommends solutions on how to creatively address them.Serves as an advocate for client/patient access to County and community resources and services.Assists in planning, developing, implementing, and evaluating community health programs and supportive services in accordance with applicable laws, ordinances, and regulations by determining type and level of supportive services to be provided.Identifies staff training needs and provides or coordinates training and coaching services to staff when needed.Reviews staff documentation inclusive of narrative notes to ensure compliance with program and departmental policies and standards and provides suggestions for improvement.Serves as program representative to internal and external partners.Supervises applicable support services and/or linkage to services to facilitate the recovery and resilience of those being served such as tutoring, parenting classes, and other supportive services.Interviews prospective personnel and make recommendations concerning their employment.Carries a caseload that includes the more complicated client/patient assignments as needed.

Qualifications

Minimum Requirements

TRAINING AND EXPERIENCE:
Option I: Three years of experience at the level of Senior Community Health Worker* or similar experience at a public or private community-based organization, clinic, hospital or health system.

Option II: Five years of experience at the level of a Community Health Worker** at a public or private community-based organization, clinic, hospital, public health organization or health system.

LICENSE:

A valid California Class C Driver License or the ability to utilize an alternative method of transportation to carry out job-related essential functions.

PHYSICAL CLASS:
Physical Class II – Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Special Requirements Information
*Senior Community Health Worker is defined as one who assists in the planning, development, implementation, and evaluation of community-based programs and program resources designed to assist clients/patients with physical health, mental health, and social adjustment related issues.

**Community Health Worker is defined as one who assists professional staff in providing direct health, mental health, or social services to clients and patients.

Additional Information

EXAMINATION CONTENT:

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment.

APPLICATION AND FILING INFORMATIONApplicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination.

Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire.

Application filing may be suspended at any time without advance notice.

INSTRUCTIONS FOR FILING ONLINE

Applications must be submitted online only and will be reviewed for interview consideration on an ongoing basis.

If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application.

This will allow you to reaffirm your interest and update any relevant information.

Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address.

Please add hcheang@dmh.lacounty.gov as well as noreply@governmentjobs.com and info@governmentjob.com to your email address and list of approved senders to prevent email notification from being filtered as span/junk/clutter mail.

You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County.

Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.

Plan to submit your online application well in advance before the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on govermentjobs.com/careers/lacounty.gov

you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

SOCIAL SECURITY NUMBER
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT LIBRARIES
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

FAIR CHANCE EMPLOYERThe County of Los Angeles is a Fair Chance employer.

Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment.

The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s).

If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

NO SHARING USER ID AND PASSWORDAll applicants must file their applications online using their own user ID and password.

Using a family member or friend's user ID and password may erase a candidate's original application record.

DEPARTMENT CONTACT:HR Examinations Unit: (213) 972-7034 HR Examinations Unit Email: exams@dmh.lacounty.govAnalyst Contact Phone: Hon Sang Cheang, (323) 705-3799Analyst Contact Email: Exams@dmh.lacounty.gov ADA COORDINATOR PHONE: (323) 705-4074TELETYPE PHONE: (800) 735-2922CALIFORNIA RELAY SERVICES PHONES: (800) 735-2922